Product Lead, Identity Jobs

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

Cash’s Health Identity Platform is the underpinning of all of Cash App’s products. We strive to deliver a world-class identity verification service responsible for foundational data models, APIs, and building an intuitive UX for all Cash customers and tooling to enable internal stakeholders to support our customers better. Our services help teams ship product features rapidly while balancing the rigor and safety expected from a consumer financial platform.

As a Product Manager for the Identity team, you will be responsible for driving initiatives from inception through execution. You’ll look to creatively expand access to Cash’s suite of products and work with other Cash product teams and third-party partners to identify opportunities to consolidate and improve our capabilities to help all our teams go faster. You will collaborate with peer product managers, engineers, data scientists, designers, marketing, compliance, counsel and other cross-functional team members to ensure that our platform can support products that amaze and delight. This is an exciting opportunity to work on new services that will help maximize financial access to millions around the world.

You Will:

• Ideation: Work closely with Health engineers and engineering managers to promote the most relevant ideas into features
• Evangelization: Represent the team with partners and senior company leaders to align resources and prioritization
• Communication: Distill key developments, updates, and problems to teams (both technical and non-technical) in other disciplines and cross functional partners
• Vision: Lead product strategy, planning, scoping, and prioritization of projects to achieve all of our goals.
• Collaboration: Work with cross functional team members across multiple time zones including Melbourne, AU and the four major US time zones
• Define Success: Tie objectives back to business metrics, that you will help define and champion for your product
• Roadmapping: Gather and use feedback and insights from customers and developers across multiple markets to improve your product experience and business performance

Qualifications

You Have:

• Experience working with 3rd party partners, Compliance, and Legal
• 8+ years of product management experience
• Proven ability to provide direction and rally a team on the highest priority problem to solve
• Analytical and metrics driven work style
• Great interpersonal and communication skills
• Writing skills that lead with data and showcase brevity
• Excellent prioritization and stakeholder management skills
• Track record of advocating for collaborative solutions with a diverse group of partners
• Comfort in a fast-paced and dynamic environment
• Proven record of shipping high-quality products at scale
• Excellent organization skills
• A hunger to tackle complicated and impactful product & business problems
• Prior experience working on a platform team or in a role where you were responsible for the success of a larger ecosystem of products, ideally in the identity space, including demonstrated knowledge of best practices and industry

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $202,500 - USD $247,500

Zone B: USD $192,400 - USD $235,200

Zone C: USD $182,300 - USD $222,800

Zone D: USD $172,200 - USD $210,400

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Full-time employee benefits include the following:

• Paid time off (including 12 paid holidays)
• Employee Stock Purchase Program
• Retirement Plans including company match
• Healthcare coverage (Medical, Vision and Dental insurance)
• Paid parental and caregiving leave
• Health Savings Account and Flexible Spending Account
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
• Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.