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Product Administration Advisor - #1513

Company

MeridianLink
Address ,
Employment type FULL_TIME
Salary $64,500 - $91,100 a year
Expires 2023-11-30
Posted at 9 months ago
Job Description
Here, you can be yourself, do your best work, and have a meaningful impact on our customers. We are looking for talented team members with drive, ideas, and a passion for helping our customers succeed to shape the future of MeridianLink. Does this sound like you? If so, we’d love to talk to you.

Requirements:
  • The role will participate in cross-training and professional development with internal team members to assist in identifying and documenting up-sell opportunities for additional MeridianLink products and services
  • Product Administration Advisors will manage Admin Pro clients by collecting business requirements and implementing changes in the MeridianLink Consumer, Opening, and Portal systems
  • Product Administration Advisors will identify potential issues and facilitate sensible resolutions before they become escalation items and communicate product improvements to the customers
  • Expected to participate in the internal processes of knowledge sharing and product/service innovation
  • Responsible for utilizing department-developed tools and methodologies to create final deliverables to be provided to clients on assigned schedules and interface directly with client teams to review results and recommendations using a consultative approach
  • Expected to organize tasks to maximize productivity and efficient utilization of internal resources and software while adhering to project schedules and effectively meeting timelines

Qualifications:

  • Bachelor’s degree and 2-4 years of related experience or equivalent work experience
  • Ability to build productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions
  • Ability to exercise judgment within defined procedures and practices to determine appropriate action
  • Ability to build productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions
  • Ability to determine a course of action based on guidelines and modifies processes and methods as required
MeridianLink has a wonderful culture where people value the work they do and appreciate each other for their contributions. We develop our employees so they can grow professionally by preferring to promote from within. We have an open-door policy with direct access to executives; we want to hear your ideas and what you think. Our company believes that to be productive in the long term, we must have a genuine work-life balance. We understand that employees have families and full lives outside of the office. To that end, we honor their personal commitments.

MeridianLink is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, age, national origin, disability, or any other characteristic protected by applicable law.

MeridianLink runs a comprehensive background check, credit check, and drug test as part of our offer process.

Salary range of $64,500 - $91,100. [It is not typical for offers to be made at or near the top of the range.] The actual salary will be determined based on experience and other job-related factors permitted by law.

Meridianlink offers:
  • Insurance coverage (medical, dental, vision, life, and disability)
  • 401(k) plan with company match
  • Remote work
  • Paid holidays
  • Flexible paid time off
  • All compensation and benefits are subject to the terms and conditions of the underlying plans or programs, as applicable and as may be amended, terminated, or superseded from time to time.

#LI-REMOTE