Principal Product Manager - Remote

• Lead regular products and service reviews with Technology leadership and maintain key metrics for review across the business including customer counts, revenue, churn and other metrics identified as important to measure success of the product.
• Represent the voice of the customer to all internal stakeholders throughout the product development lifecycle.
• Deliver product launch awareness training, review product documentation, help with questions from business customer facing team related to technology and software launches.
• Maintain a documented view of product competition and use data to support the development of differentiated products.
• Meet regularly with customers and business partners to understand their challenges and needs in order to drive product requirements and provide the voice of the customer to development throughout the product lifecycle.
• Create and maintain product and feature requirements reflecting technical product roadmap.
• Take product initiatives work with architecture, user experience and various engineering teams to define product releases and features and oversee end to end software product development and release process.
• Work closely with internal business stakeholders such as Product Strategy Marketing, Sales and other business unites around launch readiness process.
• Develop new technology product and features that are aligned with Hilton Grand Vacation’s technology, strategic direction, and business imperatives.
• Responsible for end-to-end technology product delivery and lifecycle. Draft and review product documentation for software releases.
• Collaborate with product strategy team to establish the go-to market strategy for products, target prospective customers, and exploit competitive differentiators.

Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces® list consecutively in 2021 and 2022, awarded two sought-after Stevie® Awards in The 20th Annual American Business Awards® including a Gold Stevie for Company of the Year – Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation’s “Best Adoption-Friendly Workplaces” list and becoming a Great Place to Work® certified company in 2022.

• Ability to work with the development and threat intel teams, as well as internal and external customers to finalize and document detailed product requirements by feature sets.
• Ability to analyze quantitatively, problem-solve, and scope business requirements.
• Store technology experience and be comfortable with authoring strong, differentiating requirements.
• Will embrace our customer-focused, action-oriented, results-driven culture.
• Ability to analyze product success, identify opportunities to improve and articulate those decisions to the wider team.
• Familiarity with agile development methodologies
• Ability to take a proactive approach to tasks and be comfortable working with minimal instruction and guidance.
• Bachelor's Degree
• Ability to build consensus among various stakeholders across different teams.
• Experience with Cloud Platforms (Azure, Google Cloud Platform and AWS)
• Strong understanding of security industry concepts.
• Ability to work with the development manager to outline release plans and communicate to the rest of the organization.
• Solid understanding of security/access control, scalability, high availability, and Application Configuration Management
• Ability to deliver initiatives from conception through completion.
• 10+ years of related experience
• Ability to deal with ambiguity and prioritize tasks in response to unexpected changes in priorities/requests.
• Clearly defining requirements for acceptance testing and for product documentation
• Ability to identify detailed requirements across the different parts of the product to ensure successful release of new product/features.
• Excellent oral and written communication skills with the ability to influence others internally and externally.

• Master's Degree
• 3+ years of management/supervisory experience

Why do Team Members Like Working for us?

• Excellent health care options (medical, dental, and vision that encourage preventative care – that start on day 1!).
• All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
• Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights.
• Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.