Preschool Front Desk Assistant

Summary
We are looking for a pleasant Preschool Front Desk Assistant to undertake all receptionist and clerical duties at the front desk of our main building entrance.
The ideal candidate will have a friendly, smiling, and easy-going personality while also being very perceptive, responsible, and disciplined. A customer-oriented approach is essential.
Must be energetic, able to adapt to a fast-paced environment, a team player, and maintain a positive attitude. Must meet basic requirements of local childcare regulatory agency.
Duties
Responsibilities include, but are not limited to:

• Keep updated records and files. Complete the Opening Checklist every day.
• Providing support to our Director and employees, assisting in daily office needs, and working with our company's general administrative activities.
• Closing the center.
• Answer all incoming calls and redirect them or keep messages.
• Call parents when children are sick and notify them of any problem.
• Create student files, and make sure all required forms are completed, signed, and received.
• Greet and welcome parents and children.
• Check weekly student changes and adjust tuition fees in Procare. Verify the County agency's vouchers (VPK, SR) and keep the info updated in the system.
• Collect and process tuition payments in the Pro-care System. Prepare bank deposits.
• Request parent documents needed to update students' files.
• Answer questions, address complaints, and give accurate information.
• Keep the front desk - main entrance tidy and presentable.
• Receive letters, packages, etc., and distribute them.

Requirements
Requirements:

• Proficient in English/Spanish (oral and written).
• Having working experience in a daycare/school environment will be desirable.
• High School diploma; additional qualifications will be a plus.
• Good organizational and multi-tasking abilities.
• Excellent knowledge of MS Office (especially Excel and Word).
• Proven experience as an administrative assistant and/or front desk representative position.
• Customer service orientation is a Must.
• Knowledge of office management and basic bookkeeping.
• Willing to work: 9:00 am - 6:00 pm with flexibility in the mornings.
• Strong communication and people skills.
• Problem-solving skills and team worker.
• Bilingual (English/Spanish) required.
• Familiarity with office machines (e.g. fax, printer, etc.).
• Willing to undergo a background check, in accordance with local law/regulations. Meet basic requirements of local childcare regulatory agencies.
• Knowledge of the ProCare System is a plus.

Nice To Haves

• First Aid Certification
• CDA / Staff Credential
• 45 DCF Hours

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Benefits

• Paid time off
• Professional development assistance
• Monday to Friday
• Holidays paid
• Employee discount

We are a partner with T.E.A.C.H. Florida Program, and sharing tuition costs and expenses creates buy-in and a commitment to succeed from all sides of the program.
"T.E.A.C.H. is an acronym for Teacher Education And Compensation Helps. The program provides scholarships to early learning and afterschool teachers, directors, family child care home educators, and child care facility owners working towards their Florida Staff Credential, Director Credential, National CDA Assessment, credential renewals, or Associate, Bachelor's, and Master's degrees in early childhood education. A major goal of T.E.A.C.H. is that it links professional development, increased compensation, and commitment for the Florida early care and education workforce to remain in the field."