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Company | University of California San Francisco |
Address | , , Ca |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-06-09 |
Posted at | 1 year ago |
Under direct supervision and guided by the procedures of UCSF Dental Center, the Practice Coordinator/ Treatment Planning Coordinator is responsible for providing support to the Dental Center Predoctoral clinics. The Practice Coordinator/ Treatment Planning Coordinator primary responsibility is treatment planning for the Predoctoral clinics (Parnassus and Buchanan). In addition, the incumbent act in all capacities of the administrative team including, but not limited to: Front desk support, scheduling and coordinating billing and collections in partnership with the DC’s Patient Billing Services (PBS). The Practice Coordinator is the direct liaison between patients and the services they receive at the clinics in any level of care.
The Practice Coordinator works as a team member and consistently project a professional and courteous demeanor. The Practice Coordinator is required to comply with UCSF and School of Dentistry standards and to demonstrate excellent customer service skills with patients and staff. The Practice Coordinator must have the ability to perform and prioritize multiple tasks and work well with staff, students, patients, and providers.
The Practice coordinator is required to work at any clinic locations as needed and scheduled. This may include weekends and evenings. The incumbent may also support other Dental Center clinics as needed.
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (ucop.edu)
Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
The Practice Coordinator works as a team member and consistently project a professional and courteous demeanor. The Practice Coordinator is required to comply with UCSF and School of Dentistry standards and to demonstrate excellent customer service skills with patients and staff. The Practice Coordinator must have the ability to perform and prioritize multiple tasks and work well with staff, students, patients, and providers.
The Practice coordinator is required to work at any clinic locations as needed and scheduled. This may include weekends and evenings. The incumbent may also support other Dental Center clinics as needed.
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (ucop.edu)
Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Department Description
MISSION: Advancing health through excellence in patient care, education and discovery. VISION: To be the preeminent innovator in oral and craniofacial health worldwide.
VALUES: Through our values, we demonstrate LEADERSHIP, in all that we do. Leadership, Excellence, Accountability, Diversity, Engagement, Respect, Social responsibility, Honesty, Innovation, and Partnership.
The School is committed to providing outstanding, integrated patient-centered care, preparing the next generation of clinicians and scientists for a rapidly evolving health care system, leading the world in scientific discovery and its translation into improved patient care and public health, creating and maintaining a supportive work and learning environment that attracts the best faculty staff, students, and trainees who can meet the changing needs of the School, society and profession, and optimizing resources to support strategic objectives and maximize stakeholder value.
We provide comprehensive oral health care services with over 120,000 patient visits per year. We offer a four-year DDS program as well as a two-year program for international dentists that culminates in the DDS degree. We have numerous specialty residencies, PhD and master’s degree programs in Oral and Caniofacial Sciences, a combined DDS-PhD program, and a combined PhD-dental specialty training program. Other graduate programs include Craniofacial and Mesenchymal Biology and Bioengineering, and a DDS/MBA program. The School is one of the preeminent oral and craniofacial research enterprises in the world, ranking number one in National Institutes of Health funding for 24 consecutive years.
UCSF Dental Center
UCSF Dental Center is a cohesive entity within the structure of UCSF’s School of Dentistry. Its primary goal is to provide outstanding, seamless, patient-centered care. The Center also aims to provide cutting-edge clinical experiences and education to students; contain costs for patient care and generate resources to reinvest in UCSF Dental Center and the School of Dentistry. A majority of the Dental Center’s clinical facilities are located at the Parnassus Campus, with affiliated clinics at Buchanan Dental Center and an additional presence at Mission Bay, and the Zuckerberg San Francisco General Hospital and Trauma Center. UCSF Dental Center’s primary services include all advanced dental specialty programs, and the general dentistry and specialty faculty practices.
UCSF Dental Center’s General Dentistry Student Clinic offers high-quality, comprehensive dental care. Our student clinics are an integral part of the UCSF School of Dentistry’s mission: advancing health through excellence in patient care, education and discovery. Student dentists are supervised by respected, experienced UCSF School of Dentistry faculty.
VALUES: Through our values, we demonstrate LEADERSHIP, in all that we do. Leadership, Excellence, Accountability, Diversity, Engagement, Respect, Social responsibility, Honesty, Innovation, and Partnership.
The School is committed to providing outstanding, integrated patient-centered care, preparing the next generation of clinicians and scientists for a rapidly evolving health care system, leading the world in scientific discovery and its translation into improved patient care and public health, creating and maintaining a supportive work and learning environment that attracts the best faculty staff, students, and trainees who can meet the changing needs of the School, society and profession, and optimizing resources to support strategic objectives and maximize stakeholder value.
We provide comprehensive oral health care services with over 120,000 patient visits per year. We offer a four-year DDS program as well as a two-year program for international dentists that culminates in the DDS degree. We have numerous specialty residencies, PhD and master’s degree programs in Oral and Caniofacial Sciences, a combined DDS-PhD program, and a combined PhD-dental specialty training program. Other graduate programs include Craniofacial and Mesenchymal Biology and Bioengineering, and a DDS/MBA program. The School is one of the preeminent oral and craniofacial research enterprises in the world, ranking number one in National Institutes of Health funding for 24 consecutive years.
UCSF Dental Center
UCSF Dental Center is a cohesive entity within the structure of UCSF’s School of Dentistry. Its primary goal is to provide outstanding, seamless, patient-centered care. The Center also aims to provide cutting-edge clinical experiences and education to students; contain costs for patient care and generate resources to reinvest in UCSF Dental Center and the School of Dentistry. A majority of the Dental Center’s clinical facilities are located at the Parnassus Campus, with affiliated clinics at Buchanan Dental Center and an additional presence at Mission Bay, and the Zuckerberg San Francisco General Hospital and Trauma Center. UCSF Dental Center’s primary services include all advanced dental specialty programs, and the general dentistry and specialty faculty practices.
UCSF Dental Center’s General Dentistry Student Clinic offers high-quality, comprehensive dental care. Our student clinics are an integral part of the UCSF School of Dentistry’s mission: advancing health through excellence in patient care, education and discovery. Student dentists are supervised by respected, experienced UCSF School of Dentistry faculty.
Required Qualifications
- Ability to deal sensitively and effectively with ill patients.
- Able to sit at a computer terminal with telephone headphones for extended periods of time.
- Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents.
- Ability to analyze situations, prioritize, and develop solutions, and make recommendations.
- Proven ability to deal with a wide variety of individuals.
- Ability to use good judgment and work independently at times under the pressure of deadlines.
- Strong computer skills, including basic keyboarding skills, and experience with Microsoft Word and Excel.
- Basic math skills required.
- Excellent organizational and problem-solving skills.
- Demonstrated administrative/office coordination skills.
- High School graduate or equivalent with 2 years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience with appointment scheduling.
- Excellent customer service and communication/interpersonal skills, both over the telephone and directly.
- Ability to work independently at the reception desk.
Preferred Qualifications
- Prior experience with EPIC.
- Bi-lingual or multi-lingual capability (Spanish, Cantonese, and Russian) strongly preferred.
- Prior experience with appointment, ancillary service or surgical scheduling or a combination of all three.
- Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medical record data abstraction, or patient financial services.
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Organization
Campus
Job Code and Payroll Title
004819 PRACTICE CRD 2
Job Category
Administrative Support, Dentistry
Bargaining Unit
Teamsters Local 2010 - Clerical and Allied Services Unit (CX)
Employee Class
Career
Percentage
100%
Location
Parnassus Heights (SF)
Shift
Days
Shift Length
8 Hours
Additional Shift Details
M-F, 8am-5pm
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