People Relations Manager Jobs

At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

Position Summary

The People Relations Managers will serve as the main point of contact for HR-related employee interaction and is responsible for performing HR-related duties on a professional level working closely with management with guidance from the Sr. People Relations Managers.

Key Responsibilities

Employee Relations:

• Liaises with employees, management and HR on all leave, worker’s compensation, and reasonable accommodation issues
• Partners with employees and management to communicate various Human Resources policies, procedures, laws, standards and government regulations
• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale
• Conducts exit interviews and analyzes data and makes recommendations to the management team for corrective action and continuous improvement
• Responds to employee relations issues such as employee complaints, harassment allegations, and civil rights complaints
• Handles employment-related inquiries from employees and supervisors, referring complex and/or sensitive matters to the appropriate teams

Labor Relations

• Represents management in investigating, answering, and settling grievances, by arranging and scheduling grievance hearings between union personnel, supervisor and the Management team
• Attends and participates in employee disciplinary meetings, terminations, and investigations
• Maintains working relationship with Union officials and adheres to terms of labor contract by monitoring day-to-day implementation of policies concerning wages, hours and working conditions.

General HR Support

• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law

Performs other duties as assigned

Minimum Requirements

• Ability to organize and prioritize work with high attention to detail
• Strong analytical and problem-solving skills
• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, diversity, performance management, and federal and state respective employment laws
• Bachelors’ degree in Human Resources, Psychology, Business Administration, or commensurate work experience
• Proven ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
• Proven ability to act with integrity, professionalism, and confidentiality
• The ability to resolve problems or issues with judgment that is in consistent with standards, practices, policies, procedures, regulation, or government law
• Proven excellent verbal and written communication skills
• Demonstrated ability to keep information confidential and commitment to produce high quality work
• Ability to travel to both domestic and international regions
• Excellent time management skills with a proven ability to meet deadlines
• At least 3-5 years of progressive human resource management experience
• Proficient with Microsoft Office Suite or related software
• Hawaiian Airlines is regulated by the Department of Transportation (DOT - regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn.
• Proven experience in execution of complex HR initiatives such as talent acquisition, employee relations, labor relations, performance management and training, learning and development
• Proven ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
• Ability to objectively coach employees and management through complex, difficult, and emotional issues
• Excellent verbal and written communication skills, with an emphasis on tact and diplomacy, ability to prioritize multiple functions and tasks and manage work on time

Preferred Qualifications

• Airline or other service industry experience, preferably
• Experience with unions and grievance process and relevant local labor unions
• Background in employment law and other government compliance regulations is preferred
• PHR/SPHR strongly preferred
• 3-5 years of employee relations experience
• Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems

About Hawaiian Airlines

Now in its 94th year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between Hawaiʻi and 15 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Japan, New Zealand, South Korea and Tahiti.

Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. In 2022, the carrier topped Travel + Leisure’s 2022 World’s Best list as the No. 1 U.S. airline and was named Hawaiʻi's best employer by Forbes. Hawaiian® led all U.S. carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the U.S. Department of Transportation.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.