People Ops Partner - Us

Are you keen to work somewhere that’s stimulating and friendly with countless opportunities for learning and plenty of autonomy? This could be the place for you!
We are looking for a People Operations Partner here at INSHUR, working on a platform which covers multiple territories, including the UK, New York and new European countries and US territories as we expand.
Reporting to the Head of People in the UK, you'll be joining an amazing team of 6 who believe in integrity, fairness, trust and commitment. The People & Talent Team is responsible for providing an excellent employee experience, attracting and retaining the best talent, and supporting the operations of the business. In total we are a rapidly growing global team of 120+ people currently based in the UK, US and the Netherlands, who value:

• Inclusivity, open-mindedness and diversity
• Freedom to make long-term, high-impact decisions
• The delivery of great results and having fun doing it
• The wellbeing of their teammates and the people around them

Requirements
As our People Ops Partner you will help us keep the team productive, engaged and compliant.
You will be co-owning and developing the US onboarding and off boarding processes and be the primary point of contact for anything to do with our US offices. You will assist with our hiring and provide support to a variety of efforts from L&D to performance management. You will also help manage our benefits, taking charge of maintaining morale amongst the team using team building and various other initiatives and events. There will be requirements to travel to California, Louisiana and the UK, visiting all our fantastic employees and work hubs.
We don’t have a checklist of skills - our hiring process is much more around aptitude and passion, so don’t worry if you’ve not used a particular tool or checked off all the skills and experience listed below; We believe in supporting professional development throughout your time at INSHUR.
That said, below is a guideline of skills for you to take a look at what we think would make you successful in this role.
We'd love to hear from you if you:

• Have previously worked in a fast growing startup environment in a similar role
• Know your way around productivity & collaboration tools such as Slack, Google Workspace, HiBob, Justworks and Lattice (to name a few) and don’t mind doing the necessary admin, filing and documentation as required.
• Have a working know-how in managing benefits (including Health, Pensions and wellness offering) as well as payroll processes.
• Are passionate about building environments that produce high performing, diverse and productive teams and fully appreciate the value of external and internal relationship building
• Have some experience in navigating employee issues including performance, discipline, grievances and conflict-resolution with process and good judgment
• Have plenty of experience in dealing with various tasks/stakeholders and easily navigate and prioritize what needs to be done

Your colleagues say you:

• Are curious, pro-active and extremely self-sufficient
• Are someone who has plenty of passion for, and is continuously learning about ways to improve employee relations, engagement and performance
• Are helpful, grounded and have abundance of empathy

Benefits
We provide a friendly and stimulating environment for everyone to learn and thrive. Our working environment is a hybrid of remote and office-based operation and we encourage a flexible way of working to adapt to personal circumstances and individual and business needs. We aim to provide an agile base from which to grow and we are iterating as we go along.
Our budget for this role is $95,000 to $115,000 and we will take into account your previous experience when agreeing on the final offer. We operate flexible working hours.
Salaries are reviewed on an annual basis and we offer all our employees stock options. It goes without saying that we offer everyone a laptop, monitor, top of the range kit and any software you need.
We've built a benefits package that invests in our employees’ long-term personal and professional growth and wellbeing. Here’s a sample of what this includes:

• 13 weeks full pay parental leave regardless of your gender
• 30 days of holiday annually in addition to bank holidays
• Private healthcare scheme for you and your family
• Annual training allowance (no questions asked) and regular learning opportunities
• Monthly flexible wellbeing allowance to help you stay healthy and productive

About Us
INSHUR is the leading provider of insurance across North America and Europe that satisfies the diverse needs of on-demand drivers.
With a focus on embedded insurance solutions, and complementary technology integrations for digital platform providers such as Uber and Amazon, we’ve been helping drivers stay on the road since 2016 through our data, technology and in-house expertise.
As a global team of around 200 people based across the US, UK and the Netherlands, we value:

• Freedom to make long-term, high-impact decisions
• Generosity, inclusivity, open-mindedness and diversity
• Enjoying the ride
• The wellbeing of their teammates and the people around them
• The delivery of great results and learning in the open

We completed our B1 funding as well as the acquisition of American Business Insurance in 2023. We have exciting plans to continue growing our portfolio and product lines and expand to new territories in the future.
Equal opportunities
We believe that having a diverse team where everyone can be their authentic self is the key to our success. We encourage people from underrepresented backgrounds to apply and we don't discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability or age. Our office, when open, is child-friendly, dog-friendly and fully wheelchair-accessible.
Let us know in your application if you have accessibility requirements for your interview.