People Operations Analyst Jobs

ActiveCampaign has rapidly expanded its US and global presence and is looking for a strong People professional to join the growing team. This role is a true analyst with the ability to make an impact across the organization. There will be a heavy emphasis on compliance, process improvement, immigration matters, and performance management as we continue to scale rapidly. This role is part of the People team, headquartered in Chicago, and reports to the People Operations Manager.

What Your Day Could Consist Of

• Liaise with global immigration firms and employees to ensure the processing of all necessary visas and work authorizations
• Maintain ongoing awareness of employment laws and developments to ensure company compliance.
• Proactively identify programs with low engagement for communications opportunities
• Be an active participant and member of the AC People team
• Own all compliance and audits which includes; keeping track of and researching upcoming legislation changes, 5500's, ACA reporting, internal 401k audits, SOC-2 data collection, and policy and handbook updates
• Ability to jump in and handle whatever projects or matters need attention
• Assist with processes associated with compensation programs, including roll-out strategies, communication, policy, and implementation
• Partner with other members of the People team to support our focus on in-person onboarding to ensure positive employee experience
• Assist with the annual review cycles to ensure equitable promotion and compensation changes and tie all changes into our global compensation strategy
• Perform ad-hoc analysis and manage special projects (e.g., job architecture and leveling, organizational planning, compensation strategy, retention)

What Is Needed

• At least 3 years of generalist people experience
• Extensive knowledge of benefit principles and programs including compliance (FMLA, ACA, 401k, etc) is preferred
• Excellent communication and employee relations skills and abilities
• Experience in a high growth or SaaS business
• Global HR experience is preferred
• Ability to impart positive and proactive attention and knowledge to our employees
• Strong understanding of immigration laws and practices within the US
• Effective in-person and adapted remote working communication skills

About ActiveCampaign

We are a category-defining Customer Experience Automation Platform (CXA) that helps over 185,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 850+ pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for powerful segmentation and personalization across social, email, messaging, chat, and text.

As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.

As one of the fastest-growing SaaS companies in the world, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently, and join us in our mission to grow our customer base from 185,000 today to millions. We have been ranked in Best Places to Work on Built In Chicago in 2023, a best workplace for remote employees by Quartz and received recognition as a great place to work across all of our regions, and continue to be globally recognized for our employee-centric culture here.

Perks And Benefits

ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include:

• Access to life coaches via Modern Health
• Generous stipend to outfit your remote office
• Open paid time off
• Comprehensive health and wellness benefits (including no premiums for employees on our HSA plan, telehealth and tele-mental health, and access to the Calm app for meditation)
• Cool swag
• Generous 401(k) matching with no vesting

ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.

Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.