Payments Fraud Strategy Manager

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

eBay is a global commerce leader that allows you to shape how the world buys, sells, and gives. You’ll be in a work culture that’s been genuinely committed to diversity and inclusion since its founding more than 20 years ago. Here, you can just be yourself, do your best work, and have a significant impact on people across the globe. We are looking for people with drive, ideas, and a passion for helping small businesses succeed to help shape the future of eBay—does this sound like you? If so, we’d love to talk to you.

The Global Payments Fraud Strategy function at eBay works to ensure phenomenal experiences when buyers and sellers come together and engage in commerce on the biggest marketplace in the world. This involves comprehensively understanding Payments & Risks on platform. Identifying the opportunity areas and helping build scalable solutions to drive outstanding user experience.

Analytics is critical for data driven Risk function. Core analytics capabilities include the ability to instrument critical metrics, identify the landscape of the entire function, figure out opportunities for improvement, work with product and payment providers to craft scalable solutions, and monitor their performance. We build this behavioral intelligence by exploring creative interpretations of existing and new sources of data, using advanced analytical techniques, and overlaying the appropriate strategies to deliver outstanding results.

We are multi-disciplinary with a broad spectrum of industry experiences and deep analytical and quantitative expertise. We are currently seeking a high energy, driven, collaborative team member that brings extensive problem-solving skills to further the goal of applying cutting-edge risk analytics, insights and visualization to drive the risk management roadmap.

The role is data and analytically intensive. Successful candidates should be quick learners, strategic problem solvers, operational and execution driven facilitators, problem solvers, and have an entrepreneurial spirit. This role is heavily cross-functional and ideal for candidates who enjoy both defining and solving complex problems, while getting deeply involved in the classification domain and product partners. Skills in problem definition, rigorous analysis, and recommendation development will also be essential as well as demonstration of exceptional interpersonal skills, initiative and integrity.

Key Responsibilities

• Establish relationships with partners in the regional businesses, product owners, engineering, incident management and risk operations organizations to set shared goals, influence the prioritization and facilitate the implementation of important risk strategies.
• Develop significant insights that improve risk controls based on large incidents, near misses, product and portfolio analysis.
• Help develop and implement risk policy frameworks to manage credit risk, products and portfolio threats, access policies, fraud prevention, limits and funds availability and more
• Partner with risk horizontal teams to deliver scalable global risk management policies through the buyer lifecycle.
• Monitor the performance of risk strategies and proactively seek out opportunities for improvement in policy, operations and outputs

Requirements

• Experience in account level and portfolio level risk strategy development. You are willing to become familiar with industry benchmarks, technologies and standard methodologies.
• Strong quantitative and analytical skills, SQL, are crucial. Proficiency in python is highly desired. Experience with machine learning frameworks and models is a plus.
• Minimum of 3 years of SQL, hands on/professional experience - REQUIRED.
• Experience building dashboards and reporting that leads to user self-discovery
• Ability to define a problem out of ambiguity and reconcile conflicting goals across multiple functions.
• Minimum of 3 years of Risk experience - REQUIRED.
• Understanding of ecommerce/digital risk management in following area: user verification, payments ecosystem, stolen financial and account takeover behavior, fraud strategies, access/standards programs etc.
• Communicate ideas succinctly and accurately; tailor your communication to a broad range of audiences; active listening and good presentation skills.

The pay range for this position at commencement of employment in California, Washington, or New York City is expected in the range below.

$106,800-162,800

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.

Jobs posted with location as "Remote - United States (Excludes CO, HI, NM, NYC)" excludes residents of Colorado, Hawaii, New Mexico and New York City.

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