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Sr. Fraud Analyst Jobs
Company | ADP |
Address | San Dimas, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development,Human Resources Services,Financial Services |
Expires | 2023-08-09 |
Posted at | 10 months ago |
ADP is hiring a Sr. Fraud Analyst.
- Are you ready to join a company offering career advancement opportunities throughout your career journey?
- Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
- Are you looking for an inclusive environment with a culture of collaboration and belonging?
- Review alerts generated from a Real Time Transaction Monitoring Tool.
- Document processes and workflows.
- Work with Business Intelligence Team to obtain data and reports to be used for analyses.
- Create power point presentations.
- Gather evidentiary information and maintain case files.
- In this position you are responsible for ensuring ADP's compliance with regulatory (e.g., regulation E) and third-party requirements.
- Conduct deep dives into account and transaction activity to identify and expand upon existing Fraud and Anti-Money Laundering ("AML") typologies.
- Participate in compliance related training and communication programs, as needed
- Monitor and investigate transaction activities using internal and external risk monitoring tools.
- Test fraud controls to make sure they are functioning properly.
- Escalate operational gaps or compliance concerns to management.
- Design reports with meaningful fraud trends and statistics.
- Create dashboards for metrics and trend reporting.
- Have the experience and knowledge on how to maintain a digital identity and digital authentication tool.
- Conduct complex investigations to identify fraudulent activities.
- Analyze large amounts of data to identify red flags and recent fraud trends; and
- Regularly assess rule engine effectiveness and recommend improvements to create ongoing effective results.
- Knowledge of privacy and security protocols, identifying fraudulent activity and compliance with applicable laws and regulations.
- Familiarity with SQL is a plus.
- Undergraduate degree in business, mathematics, statistics, finance or a related field.
- Ability to synthesize large amounts of information (e.g., card transaction data).
- Minimum of 5 years of fraud mitigation experience in card processing environment, banking, financial services or Fintech.
- Process and workflow documentation experience using flowcharts and diagram software is a plus (e.g., Microsoft Visio).
- Excellent written and oral communication.
- Research, investigation and analytical skills.
- Ability to create fraud risk rules for transaction monitoring and upkeep rules to prevent new fraudulent transactions and trends in the pre-paid card environment.
- Previous project management on integration of fraud systems (e.g., ThreatMetrix, Iovation).
- Professional designation or certification in fraud management is a plus (e.g., Certified Fraud Examiner).
- Seven years work experience in fraud investigations and risk mitigation - Worked as the Fraud-Risk Analyst for a minimal of 5 years.
- Conducted Quality Assurance reviews on investigations and dismissals made by Fraud-Risk Analysts.
- Have the ability to train and help create training material for a strong fraud prevention program.
- Created dashboards and PowerPoint presentations on Fraud metrics reporting during for Monthly Business Review meetings.
- Used Microsoft Visio to create diagrams used to effectively demonstrate team process flows.
- Actively engaged with the Business Intelligence Team to update the rules, thresholds and formatting for the Fraud-Risk and AML transaction monitoring reports.
- Helped configure and integrate third-party transaction monitoring tools relating to transaction monitoring, digital identity and authentication.
- Has background and experience in reviewing fraud transaction alerts and conducting fraud investigations to be able to quickly learn the fraud mitigation processes for ADP's Card Fraud Team and provide positive impact rapidly.
- Helped document and write Standard Operating Procedures for Fraud-Risk.
- Has Certified Fraud Examiner professional designation.
- Helped design and implement processes for case escalation.
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