Patient Service Rep - Hilo, Obgyn

Founded in 1921, Straub Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, vascular and urology. Straub is home to the Pacific Region’s only multidisciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai'i, such as minimally invasive cardiac surgery and total joint replacement.

The OB/GYN department offers complete obstetrical and gynecological care for women and is one of the most comprehensive centers for women’s health in Hawai‘i. Services include obstetrical care, pre-pregnancy counseling, medical, dietary and social service counseling, pregnancy testing, prenatal and high-risk prenatal care, counseling and postpartum follow-up care, referral services, infertility diagnostics and treatment, family planning, annual physical exams and pap smears, testing and treatment for sexually transmitted diseases, birth control methods, routine gynecological exams, evaluation for and scheduling of gynecologic surgeries, cyst biopsy and removal, nutrition counseling, and endocrine and teen clinics, among others.

As the Patient Service Representative, you will help to ensure that our patients and their families receive warm, friendly and considerate assistance at our hospitals and clinics by acting as a liaison between patients of all ages and the professional staff of our hospitals and clinics, generally by performing a combination of clerical, reception and business duties. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to creating a healthier Hawai‘i.

*Under the Centers for Medicare and Medicaid Services (CMS) Federal Vaccination Mandate, all health care workers must be fully vaccinated against COVID-19 or have an approved medical or religious exemption from receiving the COVID-19 vaccination.*

Location: US:HI:Hilo

Work Schedule: Day - 8 Hours

Work Type: Full Time Temporary

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Exempt: No

Minimum Qualifications: High school or equivalent. One (1) year clerical support experience in a position with public contact or related experience.

Preferred Qualifications: Basic medical terminology. Experience with EPIC.