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Part-Time Weekend Only, Office Services Associate

Company

Williams Lea
Address , New York, 10036, Ny
Employment type PART_TIME
Salary $21 an hour
Expires 2023-07-24
Posted at 11 months ago
Job Description
Williams Lea is hiring for a Part-Time Weekend Office Services Associate for our New York location to work Saturday and Sunday 8:00 am to 5:00 pm!
Pay: $21.00/hour
The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics (copy) and mail services in both physical and digital environments, with support for services in hospitality, facilities, audio/visual, reception, and other Williams Lea service lines as needed.
Job Duties:
(* denotes an “essential function”)
  • Communicate with supervisor or client on job or deadline issues.
  • Be able to lift up to 50 lbs. on a regular basis.
  • Use equipment and supplies in a cost-efficient manner.
  • Utilize appropriate logs for all office services work.
  • Answer telephone, emails, and place service calls when needed.
  • Perform work in office services, primarily reprographics, mail and intake functions according to established procedures.
  • Interact with clients in person, over the phone or electronically.
  • Meet contracted deadlines for accepting, completing, and delivering all work.
  • Prioritize workflow.
  • Troubleshoot basic equipment problems.
  • Ensure that job tickets are properly filled out before beginning work.
  • Adhere to Williams Lea policies in addition to client site policies.
  • Load machines with various paper, toner, supplies.
  • Follow procedures to run jobs in proper order.
  • Performs Quality Assurance on own and work of others.
Job Qualifications:
  • High school diploma or equivalent.
  • Skilled in the use of mail, phone, email, digital reprographics and mail equipment.
  • Proven customer service skills are required in order to create, maintain and enhance customer relationships.
  • Attention to detail with good organizational skills.
  • Minimum (1) year office services experience preferably in a legal, banking or large corporate environment.
  • Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.
  • Good written and verbal communication skills, including professional telephone and email etiquette.
  • Must be able to interact effectively with multi-functional and diverse backgrounds.
  • Ability to work in a fast-paced environment.
  • Ability to handle sensitive and/or confidential documents and information.
  • Must be self-motivated with positive can-do attitude.
  • Able to make independent decisions that conform to business needs and policy.
  • Must work well in a team environment.
  • Must be able to meet deadlines and complete all projects in a timely manner.
  • Familiar with general back office procedures to meet and maintain client satisfaction.
Working Conditions:
  • Professional attire required.
  • Must be able to work standing up all or most of the time.
  • Hazards include working with office machines (copiers, faxes, scanners, bindery equipment, paper cutters) and cleaning supplies and toner.
  • Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site.
  • Ability to work overtime as needed.
  • Work is performed in a professional work environment.
Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
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