Partner Sales Director - Channel

Kore.ai is thrilled and proud to be named a Leader in the Gartner Magic Quadrant for Enterprise Conversational AI Platforms 2023 report. This is a testament to our no-code philosophy and dedicated efforts of 8 years in building the world-class conversational AI platform that helps the world’s best brands accelerate their speed of business by creating extraordinary experiences for customers, employees, and agents. Thank you to our employees, customers, partners, and investors, who have supported us all along and helped us achieve this milestone. The journey has just begun, and we are excited about the future.

We believe most, if not all, human-to-machine interactions can be automated for the greater good of our customers and their employees. Most, if not all, digital experiences today will eventually manifest as conversational interactions and truly transform the way enterprises interact with their key stakeholders: customers, partners, and employees. We also believe that we play a critical role in making these interactions simple, natural, and efficient by harnessing the power of automation.

We, at Kore.ai, achieve this with unsurpassed innovation in Natural Language Processing (NLP) to deliver the next generation virtual assistant creation platform, experience delivery platforms, and vertical and horizontal industry-specific solutions. At Kore.ai, you will enjoy success, develop your professional skills, and allow your career to thrive within a fast-growing business that is expanding its global team.

POSITION / TITLE: PARTNER SALES DIRECTOR – CHANNEL

In this role you will be responsible for developing and managing our partners’ ecosystem of resellers and value-add resellers. We aspire to grow revenue and build a long-term profitable business with our most valuable partners at the strategic level.

This role requires close engagement with sales, product, and technical enablement teams. The candidate will need deep experience influencing strategic relationships within a partnership to achieve sales results at an EU level. The ideal candidate deeply understands our technology and can assess new opportunities and establish innovative and breakthrough approaches to translate that opportunity into revenue.

RESPONSIBILITIES

Key responsibilities in this role are acquiring, onboarding, and enabling new partners (resellers, referrals, advisory, system integrators, and technology partners) and managing relationships with existing partners to deliver scalable end customer sales across a sell-with and sell-through motion

• Develop and execute an impactful go-to-market plan to acquire and activate new partners in our ecosystem
• Create top accounts blueprints and deals closing plans
• Engage and follow up with new and existing partners to sign-up to the partnership program, support onboarding and
• Execute Monthly and Quarterly Business Reviews with key partners
• Execute the sales through the channel partners ecosystem
• Report on partners’ acquisition and business status
• Identify new targeted reseller and referral partners in the region (acquisition plan)
• Build GTM Business Plans for YouTube partners driving demand generation and sales motion through the partner ecosystem
• Drive a consistent growth in sales capacity through the partners’ ecosystem
• Coordinate effective communication channel with Partners: including training sessions, webinars, partner program updates, demo videos, product updates together with the marketing and business development team
• Aggregate pipeline and forecasting engagements and report to the leadership
• Co-own and help to improve Kore.ai partnership program

MUST HAVE SKILLS

• Proven track record of consistently achieving sales quotas of selling with and through the channel partner ecosystem required
• Experience in the development or execution through the partners’ program required
• Experience in sales through the partners’ ecosystem required
• Experience with enterprise software (SaaS) or cloud solutions required
• Business development, alliance management in the technology/software industry are a plus
• Experienced with the right networks across the North American channel ecosystem servicing CCaaS, Conversational AI and other Enterprise Applications required

OTHER SKILLS WE’D APPRECIATE

• Inclusive and collaborative – driving teamwork and cross-team alignment.
• Strong executive presence, including communication and presentation skills with a high degree of comfort to large and small audiences.
• Strong teamwork skills are also required to work in a highly matrixed environment successfully

EXPERIENCE REQUIRED

• Minimum 5+ years partner management, sales, business development, or partners program development in the CCaaS Industry required

EDUCATION QUALIFICATION

• Bachelor’s Degree in Management, Marketing, Business Operations, Engineering or related field

Depending on specific professional experience and geographical location of individuals, the salary for this position ranges from $150,000 – $160,000. Additional wage/bonus/commission and benefit details will be shared during the formal interview process for this full-time employment opportunity.