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Outbound Sales Representative I

Company

Cable ONE
Address , , Az
Employment type FULL_TIME
Salary
Expires 2023-07-29
Posted at 11 months ago
Job Description
:
Call Center Outbound Business Account Representative

At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
Join Sparklight’s Business Sales Team as an Outbound Business Account Representative and unlock your sales potential! In this role, you will connect with small and mid-sized businesses and show them the value that switching to Sparklight's broadband, phone, and cable services can bring. You can be assured that your sales will have a positive impact on local companies by ensuring a small business owner's internet keeps them connected during client pitches, allowing hotels to check guests in for the best possible experience, and more.
What you will do to contribute to the company's success
  • Following up with our current customers to make sure they are happy with their current services. Upsell services by asking discovery questions and presenting additional options that may better fit their needs.
  • Making outbound calls to connect with potential business customers to present Sparklight’s communication packages.
  • Use your learned expertise of Sparklight's products to assist our customers with their questions about our services. Help show why switching to Sparklight is the best choice.
  • Providing high level customer service by ensuring all customer data is entered accurately into the SalesForce system.
Qualifications
  • Previous outbound telemarketing experience in a call center is preferred.
  • A proactive approach - sometimes customers require encouragement to commit. This might mean you problem solve and find solutions to our business customers.
  • We are looking for outgoing individuals! Be able to direct conversations and close sales.
  • We value your experience in addition to education. We are looking for three to six months of related experience and/or training. We would prefer candidates with an Associates degree or higher.
Core Competencies
  • Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
  • Committed: Values each and every customer, while working hard to keep their business and support our communities.
  • Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
  • Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
  • Medical, dental, and vision plans – start when you start!
  • Paid time off (vacation, holiday, and personal/sick days)
  • Group Legal plan with Identity Theft Protection
  • 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation
  • Life insurance (self, spouse, children)
Additional Perks
  • Annual community support to various organizations across the U.S.
  • Associate recognition & awards programs
  • Advancement opportunities
  • Tuition reimbursement (up to $5,250 on 1st year)
  • Up to seventy-five dollars a month towards cable and internet services
  • Collaborative work environment
We’re an Award-Winning Organization!
  • Forbes’ “America’s Best Midsized Employers” 2021-2023
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
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