Operations Office Jobs

Join our Managed Services team at J. J. Keller as we help employers protect people and the businesses they run. With more than 7 million employers in this country, the need for our safety and compliance solutions is always growing. We have a highly supportive, ethical andremote-friendly culture, with 60% of our associates working from home.

ThisCanadian French Bilingual - Office Operationsposition is an exciting opportunity to join our fast growing Managed Services department! This department is comprised of fleet and regulatory compliance experts who clients rely on to off-load the time consuming / complex tasks ofmanaging driver safety and vehicle compliance. Our internal team of 400+ compliance associates perform work to ensure our clients stay up-to-date on various regulatory requirements. Given the fast growth in this department, we’ve had a successful track record of seeing associates join this team and continue to grow in their careers with the company.

This position is responsible for auditing documents to ensure they are in compliance with Federal regulations. On occasion, this position will be responsible for translating documents between Canadian French and English.

• Career Growth Opportunities
• $17/hr. +
• 17 days of PTO + 8 Paid Company Holidays + 1 Paid Floating Holiday
• New Hire On-the-Job Training
• 401(k) with Employer Match & Annual Profit Sharing
• Medical / Dental / Vision Insurance
• Annual Reviews, Merit Increases and Quarterly Bonus Program

• Works with Client Service Specialists to obtain and/or validate client information. Updates information in all applicable systems.
• Responds to client and/or vendor phone calls or emails in an efficient manner. Answers post-accident line if applicable.
• Maintains knowledge of the applicable local, state, and federal regulations that pertain to our service offerings.
• Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities. Adheres to the department's data security policies pertaining to Personal Identification Information.
• Translate various written documentation from Canadian French to English.
• Audits driver qualification documents and drug & alcohol information for clients.
• Identifies discrepancies, checks systems for pertinent information, and enters information into applicable systems.

• Must be proficient in the use of a PC and have the ability to navigate between multiple screens and computer programs.
• High School Graduate or General Education Degree (GED).
• Fluency in speaking, writing, and reading Canadian French.
• In lieu, will consider a combination of experience and post-secondary education.
• Strong organizational skills and attention to detail.
• Experience in highly regulated industry a plus or ability to learn complex regulatory standards.
• 1+ years of experience in a general office setting.

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to offsite offices, customer sites and/or industry and training events may also be required, depending on assignment.

Other Information

At J. J. Keller, we areDifference Makersbecause the work we do truly matters. We protect people’s lives every day. In fact, more than 90% of Fortune® 1000 companies rely on J. J. Keller to help create safe work environments. View our CAREERS video to learn more about being aDifference Makerat J. J. Keller and click here to learn what our associates have to say about life as an associate at J.J. Keller.

Thank you for your interest in career opportunities with J. J. Keller & Associates, Inc.! If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.

Not the right role for you, but know someone who could be a great fit? Refer them to us through ourProfessional Referral Programand you will earn acash paymentif your referral is hired. Learn more here.

J. J. Keller provides a competitive benefit package which includes the following (eligibility requirements apply): Medical, Dental, and Vision Insurance, 401(k) and Profit Sharing Plan, etc. The compensation range for this role is $17.00 to $19.00 which varies depending on factors including, but not limited to, a candidate’s overall experience and geographic location. Note that J. J. Keller is not currently recruiting employees to work in California. J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.