Operations Intern Jobs

Position: Operations Intern

Brand Introduction

Founded in 2012, NEIWAI, meaning 'inside and outside,' seamlessly blends aesthetics and functionality for styles that are 'Made To Live In.' Our thoughtful range of lingerie, loungewear, and activewear prioritizes quality and comfort that moves with you throughout your day. With over 400 employees globally, NEIWAI is building an international lifestyle company that prioritizes product design and innovation.

NEIWAI US is a small but growing team and will provide a fast-paced and entrepreneurial environment with many growth opportunities. We're building a vibrant and inclusive culture where we learn from each other and embrace team members of diverse backgrounds, experiences, abilities, and perspectives. We’re looking for an Operations Intern who will support product launches, offline retail, and customer experience functions. This internship will last for 12 weeks, with the possibility to extend pending performance and business needs.

Responsibilities:

• Process orders in warehouse systems daily to ensure that orders are fulfilled in a timely manner
• Help with coordinating and fulfilling orders for marketing team
• Proactively monitor and coordinate with the customer experience team for orders that need special handling.
• Manage uploads of product information to Shopify and warehouse systems
• Provide support as needed for offline retail replenishments and events
• Regularly audit product pages to ensure accurate product information, cross-sell products, and size charts

Requirements

• Proficient in Excel
• Proactive and self-motivated learner
• Excellent English written and verbal communication skills. Mandarin fluency a plus.
• Available to work a minimum of 15 hours per week
• Detail-oriented and organized
• Bachelors degree or working towards a Bachelor’s or Graduate degree
• Strong preference for candidates based in the NYC area. We have an office in Manhattan and operate on a hybrid schedule.
• Prior internship experience in operations, e-commerce, or related field

Benefits

• NEIWAI employee discount
• Ability to learn about different functions within a growing global brand
• Competitive Compensation of $18/hour