Operations Associate (Part-Time) - City Creek Center

Role Objective

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.

Key Job Responsibilities

• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Support other areas of the business, including Sales & Service and Cashier, as needed
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Maintain and champion strong visual standards for the sales floor
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Identify product concerns and communicate inventory needs to support the business goals
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.

Operations Associate Qualifications

• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• 1+ years prior work experience in a client-centric, sales & operational environment
• High energy, upbeat and enthusiastic with the ability to integrate fun and work

Operations Associate Schedule

Part-Time non-exempt associates are expected to work up to 29 hours per week; Full-Time non-exempt associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts. All Employees are expected to be able to work from the week of Thanksgiving including “Black Friday” (the day after US Thanksgiving) and that weekend until the end of the holiday season, first week of January.

The Company’s Operations Associate base pay ranges from $14.00 - $16.00/hour in Salt Lake City, UT. Please also note, Operations Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves.

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.