Retail Salesperson I Statewide Part Time

New Hampshire Liquor & Wine Outlets
Multiple Locations

RETAIL SALESPERSON I
(Part-Time up to 28 Hours/Week)
Labor Grade 9
Hourly Rate = $14.20
Overtime on Sundays = $21.30
YOUR NEW JOB IS WAITING FOR YOU!

The State of New Hampshire, Liquor Commission has multiple part time vacancies state-wide for Retail Salesperson I positions. This position earns time and a half on Sundays. *See total compensation information at the bottom of job posting.

SCOPE OF WORK : To provide exceptional customer service in a retail outlet environment by greeting and assisting customers, processing customer purchases, and maintaining alcohol product merchandising in accordance with New Hampshire Liquor Commission rules, policies, and procedures. To learn about store products and inventory to sell and promote them.

ACCOUNTABILITIES:

• Applies appropriate training and protocols to guard against fraudulent or counterfeit payments, observes customer behavior, and verifies purchaser age relative to current laws regulating the sale of alcohol.
• Provides exceptional customer service and strives for excellence when welcoming and assisting customers, building relations, and protecting the NH Liquor Commissions and the State of New Hampshire’s reputation.
• Unloads delivery trucks, arranges and stocks alcohol products, and merchandising displays on the sales floors. Following store and safety procedures maintains a safe, clean, and orderly workplace environment.
• Accepts payments and makes change for customers while operating a cash register, scanner, credit card/debit card terminal, and lottery ticket dispensing machine and properly wraps or bags merchandise for customers following Cash Control and Security policies, processes, and procedures. Verifies the validity of currency and credit card holders as established by NHLC policies and procedures.
• Learns and adheres to current laws and Commission policies regulating the sale of alcohol, including the prohibited sales policies; attends yearly Liquor Outlet Training Seminar (LOTS) to achieve and maintain knowledge of current policies, procedures, processes, and laws.
• Reconciles records of sales or other financial transactions. Assists in the counting of physical inventory.
• Assists customers by answering questions, helping them locate alcohol products, providing alcohol product advice, recommending alcohol products, and selling alcohol products, lottery sweepstakes, and lottery tickets.

MINIMUM QUALIFICATIONS:

• Experience: Six months of experience in positions involving public contact necessitating change-making. Additional years of related work experience may not be substituted for the formal education required by this class specification.
• Education: Completion of two years of high school or equivalent. Each additional year of approved formal education may be substituted for one year of required work experience.

• Frequent physical effort is required in continuous lifting of material up to 25 pounds, with frequent lifting of cases of alcohol weighing up to 60 pounds.
• Must have attained 18th birthday on or before date of application.

DISCLAIMER STATEMENT: The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.

*TOTAL COMPENSATION INFORMATION: The State of New Hampshire total part time compensation package features an outstanding set of employee benefits, including:

• Time and a half for working calendar holidays
• Employee Assistance Program (EAP
• Annual leave payment after each anniversary for working over 1,040 hours
• Deferred Compensation 457(b) Plan
• Scheduled pay rate increases based upon total hours worked
• Time and a half for working on Sunday

For further information please contact [email protected]

EOE

TDD Access: Relay NH 1-800-735-2964