Part-Time Stockroom Operations Associate (Overnight)

At Kohl’s Stores, you’ll belong to a team that accepts everyone, works hard to help each other succeed, and takes the time to celebrate their wins. Why Kohl’s? -Teamwork Culture: Enjoy a culture where we’re all in it together. -Shift Flexibility: Enjoy flexible shifts that fit your busy schedule with availability to work days, nights, and weekends required. We’ll work with you! -Associate Discount: Earn a 15% associate discount plus stackable coupons for all your holiday gift shopping! -Leaders Who Care: Be supported by leaders who know you, listen and help you succeed. -Top National Brands: We carry the top brands you know and love.

At Kohl’s our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each other succeed, and celebrates each other's wins to deliver a best-in-class experience for our customers.

About the Role

In this role, you will support a sales driving culture while focusing on creating a consistent customer experience. You will engage and connect with our customers by providing excellent customer service through our hospitality mentality approach. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to connect with the customers to solve their shopping needs making everyone feel respected, appreciated and rewarded.

Key Accountabilities

• Be a savings consultant to help customers save with a Kohl’s Card
• Courteous and responsive to requests and questions
• Drive sales
• Support Sales, Hospitality, Operations, People and Conversion through our Shop C3 Program.
• Converts, opens and activates Kohl’s Card applications
• Build customer connections with a greeting and execute an authentic hospitality experience
• Acknowledge and assist customers through our company programs
• Ensure all customers feel respected, appreciated and rewarded.
• Drive sales by providing an inspiring environment that motivates customers to add to their basket
• Build rapport and make a genuine connection with the customer
• Complete transactions accurately and efficiently while engaging customers
• Deliver a consistent sales floor experience
• Accurately deliver on our operational processes, BOPUS, BOSS, MLS, SFS
• Build trust to solve the customer shopping needs
• Leverage omni channel offerings to deliver a frictionless customer experience
• Support sales floor, fitting room, point of sale, and operational processes, as required

Essential Functions

The requirements listed below are representative of functions an associate will be required to perform and the associate may be required to perform additional functions. The company may revise this job description from time to time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

• Ability to receive, understand and proactively respond to direction from supervisors/managers and other company personnel.
• Perform work in accordance with the Physical Requirements section.
• Availability to work days, nights, and weekends.
• Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
• Ability to work in a fast paced environment and accomplish multiple tasks within established timeframes.
• Ability to comply with dress code requirements.
• Ability to perform the Key Accountabilities
• Ability to learn and comply with all company policies, procedures, standards and guidelines.
• Ability to satisfactorily complete company training programs.
• Ability to maintain prompt and regular attendance as set by the company.
• Basic math and reading skills, legible handwriting, and basic computer operation.
• Ability to work as part of a team and interact effectively with others.

Physical Requirements

• Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
• Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to curbside, truck unload, etc.
• Ability to wear a face mask or covering and other personal protective equipment.
• Ability to visually verify information and locate and inspect merchandise.
• Ability to stand and/walk for the duration of a scheduled shift (at least 8 hours).
• Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.

Preferred Qualifications

• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner.
• Commitment to valuing diversity and contributing to an inclusive work environment
• No Retail or Service Industry Experience Required
• Naturally curious; desire to learn