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Operations Analyst I-Servicing Analytics

Company

GM Financial

Address , Fort Worth, Tx
Employment type FULL_TIME
Salary $52,900 - $98,000 a year
Expires 2023-06-09
Posted at 1 year ago
Job Description
Overview:
Curiosity, collaboration, and learning agility are the key components for a successful Operations Analyst I-Servicing Analytics. This role is responsible for providing operational support for all Servicing departments within the GM Financial Consumer Services group. Curiosity and operational insights into how businesses function and how the data and operations interact plays a huge role in growth. Collaborating with teammates and Servicing management is expected and encouraged. Servicing auto finance accounts is a fast-moving, fast-changing, fast-paced world that requires learning agility. Successful candidates will find an atmosphere where learning never stops, growth is encouraged, and operational excellence is the goal
Responsibilities:
JOB DUTIES
  • Conform with all company policies and projects
  • Enhance knowledge of operational and portfolio metrics to assess risk
  • Communicate finding, develop recommendations, and present analyses to management in a clear, concise, convincing, and actionable format
  • Ensure efficiencies and excellence in daily functions
  • Utilize best practices of data analysis and validation to ensure data results are accurate
  • Perform reporting, ad hoc data mining, and analytical functions as needed to support information requests from all Servicing departments
  • Conduct data and business analysis utilizing data mining and spreadsheet skills
  • Perform other duties as assigned
  • Collaborate with Servicing operational and administrative management
  • Represent Servicing Analytics in enterprise projects

REPORTING RELATIONSHIP

AVP Servicing Analytics US
Qualifications:
Knowledge
  • Data mining
  • Data analysis and validation techniques
  • Business operations
  • Reporting
Skills
  • Effective written and verbal presentation skills
  • Ability to work with minimal supervision
  • Capable of managing multiple and varied projects, including ability to coordinate and balance numerous tasks in a time-sensitive environment, under pressure, meeting deadlines
  • Proficiency with Microsoft Excel, Word, and PowerPoint
  • SQL (Base SAS preferred)
  • Logical procession/programming
  • Demonstrated quantitative skills
  • Ability to interact collaboratively with internal customers
  • Proactive and detail-oriented
Education
  • Master’s Degree in MIS, Data Analytics Finance, Economics, or Business preferred
  • Bachelor’s Degree in related field or equivalent work experience required
  • High School Diploma or equivalent required
Experience
  • 0-2 years in consumer loan / lease portfolio servicing analysis preferred
  • 0-2 years querying large multi-table datasets and data presentation required
Salary: The base salary range for this role is: USD $52,900.00 to $98,000.00. At GM Financial, we strive for transparency in all aspects of our business, including pay equity. This is the GM Financial pay range for this role and job level. The exact salary and compensation will vary based on factors like knowledge, skills, experience, and education. This role is eligible to participate in a performance-based incentive plan. Full time employees are eligible to participate in health benefits on day one of employment.