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Card Servicing Operations Manager Jobs

Enterprise Claims And Card Operations Leader
By U.S. Bank National Association At , $154,955 - $200,530 a year
Proactively Manage Changing Regulatory Requirements: Reg E policy negotiations, ACH/NACHA Compliance, Monitor EU regulations as foresight into future US needs
Support policy and regulatory requirements
10+ years of relevant working experience
Drive adherence to relevant regulations (Reg E, Z, FCRA, UDAAP, UCC, etc.)
Assess and implement business changes
Provide tactical support to implement ideas across the organization
Enterprise Claims And Card Operations Leader
By U.S. Bank National Association At , Remote $154,955 - $200,530 a year
Proactively Manage Changing Regulatory Requirements: Reg E policy negotiations, ACH/NACHA Compliance, Monitor EU regulations as foresight into future US needs
Support policy and regulatory requirements
10+ years of relevant working experience
Drive adherence to relevant regulations (Reg E, Z, FCRA, UDAAP, UCC, etc.)
Assess and implement business changes
Provide tactical support to implement ideas across the organization
Business Operations Manager, Card
By Rocket Money (formerly Truebill) At New York City Metropolitan Area, United States
Superior project management and time management skills
You have 4+ years experience with growing responsibilities in Strategy, Operations, Business Operations, Consulting, or Banking
Proactive figure-it-out mindset and top tier prioritization skills
Excellent written and verbal communication skills; able to present complex information in an easy-to-understand manner
Experience in financial services and/or fast-growing consumer startup in a cross-functional environment
Experience turning large data sets into learnings, e.g. pivot tables, Looker, SQL
Team Operations Manager, Servicing Customer Care
By Figure At Charlotte, NC, United States
Conduct daily workforce management oversight based on established service requirements.
Oversee the day to day workforce management of the servicing Customer Care team and focus on delivering industry leading service
Assist workforce management in managing the Customer Success Advocate (CSA) shift schedule for accurate planning and shift coverage
Read, analyze reporting, and make data-driven recommendations to management
Manage product and tech escalations via the triage ticketing system
Participate in new training and licensing programs to expand the team’s capabilities
Asset Manager - Special Servicing Transferred - Midland
By PNC At Overland Park, KS, United States

Oversees portfolios and/or customer request of low to medium complexity and may provide analytical support.

May perform or coordinate inspections and complete reports.

Investment Operations - Asset Servicing
By Northern Trust Corp. At , Chicago, 60603, Il
Previous Financial Industry Operations, Asset Management and/or Investment Operations experience a plus
Knowledge of financial services, asset management and/or investment operations
A college or university degree and/or 1 or more years of relevant work experience
Previous Client Service experience in a service oriented environment
Excellent oral and written communication skills
Analytical and problem solving skills
Program Manager 2 - Operations Card Services - Remote
By Nordstrom At Charlotte, NC, United States
Project Management Professional (PMP) certification is preferred
Strong organizational and time management skills; able to manage priorities and assigned tasks
2+ years of experience delivering on complex project planning, requirement building & project execution is required
Program Manager 2 - Operations Card Services - Remote
Own and manage the execution schedules and delivery of Operations credit projects and ensure project deliverables meet key business objectives
2+ years of credit card/payment Operations servicing work experience is preferred
Product Quality Lead - Wim Operations And Servicing
By Wells Fargo At Charlotte, NC, United States
Understand and ensure compliance and risk management requirements are met.
2+ year of financial industry experience
4+ years of Quality Assurance experience
2+ years of experience with Cloud technologies: AWS, PCF, PKS, Kubernetes, OpenShift, Linux, Azure, Windows, VMware
2+ years of experience in Automation and Continuous Integration-Continuous Development (CI-CD) of Full Circle applications
Experience with Agile Scrum (Daily Standup, Sprint Planning and Sprint Retrospective meetings) and Kanban
Account Servicing Operations Clerk
By Disney Parks, Experiences and Products At , Celebration, Fl
Proficient computer skills including data entry, working knowledge of Microsoft Excel and Microsoft Word, and willingness to learn new software applications
Associate degree in accounting, finance, or related field; or equivalent experience.
Bachelor’s degree in accounting, finance, or related field; or equivalent experience.
Partner with other areas to efficiently achieve a positive member experience.
Demonstrated strong guest service skills with a proven ability to handle challenging situations while maintaining a positive and professional disposition
Ability to handle large volumes of transactions efficiently and accurately, work independently, multitask, and manage time accordingly
Operations Manager - Bank Servicing - Midland
By PNC Financial Services Group At , Overland Park, 66210, Ks
Have prior experience in commercial loan servicing
Enjoy customer service and leading a team
Be proficient interpreting loan documentation such as Promissory Notes & Loan Agreements including all financial loan terms & prepayment terms.
Asset Manager; Special Servicing
By Trimont Real Estate Advisors At , Remote
· Experience with loan modifications, negotiations, foreclosure, bankruptcy, REO management
· Manage borrower/lender/controlling holder/directing holder relationships
· Interact with third party consultants including attorneys, title agents, brokers and property managers
· Coordinate communications between borrowers, partners, syndicate/participant lenders and property managers
· Review debt / equity funding request submissions from borrowers/equity partners/property managers
· Coordinate asset servicing and reporting responsibilities with internal departments to ensure accurate tracking/reporting
Credit Servicing Operations Jobs
By ONE At Florida, United States
Inspecting vendor management routines such as coaching and team meetings.
Assisting with real-time servicing management as needed.
Reviewing reporting to validate production hours, on / off boarding processes and roster management.
Being a subject matter expert (SME) that understands the credit servicing experience for customers and agents.
Experience overseeing 24 hours / 7 days a week network.
Benefits effective on day one
Operations Analyst I-Servicing Analytics
By GM Financial At , Fort Worth, Tx $52,900 - $98,000 a year
Collaborate with Servicing operational and administrative management
Communicate finding, develop recommendations, and present analyses to management in a clear, concise, convincing, and actionable format
Enhance knowledge of operational and portfolio metrics to assess risk
Conduct data and business analysis utilizing data mining and spreadsheet skills
Effective written and verbal presentation skills
Bachelor’s Degree in related field or equivalent work experience required
Compliance Manager - Mortgage Servicing
By KeyBank At , Remote $100,000 - $130,000 a year
Strong relationship management and leadership skills.
Bachelor’s Degree required; substantial industry experience may be substituted for a Bachelor’s Degree; Juris Doctorate or CRCM preferred.
5+ years of experience as a financial services compliance professional, bank regulator or other comparable legal or audit experience.
Sound decision-making skills; able to make decisions independently and quickly.
Solid written and oral communication skills.
Strong research skills coupled with strong problem solving/analytical skills.

Are you looking for an exciting opportunity to lead a team of professionals in the Card Servicing Operations industry? We are looking for a motivated and experienced Manager to join our team and help us provide exceptional customer service to our clients. As Manager, you will be responsible for overseeing the day-to-day operations of the Card Servicing Operations team, ensuring that all processes are running smoothly and efficiently. You will also be responsible for developing and implementing strategies to improve customer service and operational efficiency. If you are a leader with a passion for customer service and operations, this is the perfect job for you!

Overview:

A Card Servicing Operations Manager is responsible for managing the day-to-day operations of a card servicing department. This includes overseeing the processing of card transactions, managing customer service inquiries, and ensuring that all card servicing activities are conducted in accordance with applicable regulations and laws. The Card Servicing Operations Manager is also responsible for developing and implementing strategies to improve operational efficiency and customer satisfaction.

Detailed Job Description:

The Card Servicing Operations Manager is responsible for overseeing the day-to-day operations of the card servicing department. This includes managing the processing of card transactions, responding to customer service inquiries, and ensuring that all card servicing activities are conducted in accordance with applicable regulations and laws. The Card Servicing Operations Manager is also responsible for developing and implementing strategies to improve operational efficiency and customer satisfaction. The Card Servicing Operations Manager is responsible for managing a team of card servicing staff, including setting performance goals and providing feedback and coaching. The Card Servicing Operations Manager is also responsible for developing and implementing policies and procedures to ensure compliance with applicable regulations and laws. The Card Servicing Operations Manager is also responsible for developing and maintaining relationships with external partners and vendors.

What is Card Servicing Operations Manager Job Skills Required?

• Excellent organizational and time management skills
• Strong customer service skills
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Knowledge of card servicing regulations and laws
• Knowledge of banking and financial services
• Knowledge of card processing systems
• Proficiency in Microsoft Office Suite

What is Card Servicing Operations Manager Job Qualifications?

• Bachelor’s degree in Business Administration, Finance, or a related field
• 5+ years of experience in card servicing operations
• Knowledge of card servicing regulations and laws
• Knowledge of banking and financial services
• Knowledge of card processing systems
• Proficiency in Microsoft Office Suite

What is Card Servicing Operations Manager Job Knowledge?

• Knowledge of card servicing regulations and laws
• Knowledge of banking and financial services
• Knowledge of card processing systems
• Knowledge of customer service best practices
• Knowledge of operational processes and procedures

What is Card Servicing Operations Manager Job Experience?

• 5+ years of experience in card servicing operations
• Experience managing a team of card servicing staff
• Experience developing and implementing policies and procedures
• Experience developing and maintaining relationships with external partners and vendors

What is Card Servicing Operations Manager Job Responsibilities?

• Manage the day-to