Operations Analyst, Growth Planning

About Veho

Veho's mission is to revolutionize the world of package delivery by creating exceptional experiences for customers and drivers.

For too long, parcel delivery companies have focused solely on efficiencies and cost-management. Veho focuses on the end-customer. As the first technology company of its kind, Veho replaces the old delivery trucks with a platform of crowdsourced drivers and a network of hyper-local delivery stations. We partner with some of the most recognized consumer brands such as Warby Parker and Hello Fresh to provide an incredible experience with every delivery, and give customers control on how, when and where their package is delivered.

Customers LOVE us. Despite growing at a record-speed over the past two years, we maintain an incredibly high customer satisfaction rating of 4.9/5 stars, and an unprecedented on-time delivery rate of 99.9% - far above every other company in the country.

In short, we are building the logistics platform of the future.

Veho is backed by former top executives and board members at Uber, FedEx, UPS, eBay and Amazon, three former public company CEOs, early investors in Lyft and Instacart, as well as prominent venture capital firms General Catalyst, Tiger Global, and Softbank. We are a team of leaders who are passionate about building an incredible company that will change the face of this industry.

About The Role

Veho is looking for a Senior Business Analyst, Growth Planning to join the Client Operations team. This Senior Business Analyst will be primarily responsible for client level volume forecasting, partnering cross-functionally to ensure operational success, and improving existing planning processes. This is a highly impactful position which enables teams across Veho to operate efficiently as the company experiences tremendous growth.

Responsibilities Include:

• Validate and improve forecast schedule accuracy
• Proactively communicate schedule or forecast changes to stakeholders across the organization
• Translate weekly and daily client forecasts into Veho’s volume planning systems
• Identify improvement opportunities in the demand planning process
• Forecast client demand by analyzing client data, historical trends, and collaborating with Client Success Managers

What You Bring:

• Analytical mindset
• Resourceful with strong problem solving capabilities
• Previous volume planning experience a plus
• Bachelor’s degree or equivalent experience
• 2-3 years analyst experience
• Strong Excel / Google Sheets skills
• Retail/Tech experience a plus
• SQL knowledge a plus

$90,900 - $110,000 a year

The actual salary is dependent upon many factors, such as: education, experience, and skills. The pay range is subject to the discretion of the Company.

Veho is a growth company that looks for team members to grow with it. Veho offers a generous ownership package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Veho employee shares one galvanizing mission: to revolutionize the world of package delivery by creating exceptional experiences for customers and drivers. We are deeply value-driven (Ownership, Candor, Team Success, Human) and care tremendously about investing in people. We are committed to creating a diverse team and an environment that provides everyone with the opportunity to do the work of their lifetime. Veho is unable to provide sponsorship at this time.

Veho is committed to nurturing, cultivating and preserving a diverse and inclusive work environment. Empathy and respect for each other is core to our values and a central part of working here every day. The diversity of our employees, drivers and applicants is welcomed and encouraged.