Office Assistant Iv Jobs

Description of Work The NC Disability Determination Services Division (NCDDS) is the state agency responsible for making medical determinations on disability claims for the Social Security Administration and state Medicaid office. The NCDDS is a Division of the Department of Health and Human Services. The DDS Disability Hearings Unit (DHU). Staff assigned to DHU conduct administrative hearings on Social Security Administration (SSA) Title II/XVI medical cessations and adverse re-openings at the reconsideration level of appeal in accordance with SSA rules and regulations. The Hearings Officers determine Social Security issues affecting these hearings and issue medical decisions in accordance with the Social Security Law. The primary role of this position provides clerical support for up to 9 hearing officers who are responsible for adjudicating disability hearings as well as other clerical staff, Hearings Officer Supervisor and DHU Chief manager. This position is responsible for ensuring new cases are opened to DHU and screened accurately prior to additional handling and processing of claims. The position schedules cases for hearings in accordance with regulations as applicable. This position reviews, summarizes and lists a record of the medical evidence in the electronic and paper claim folders timely to ensure cases are documented properly for hearing officer's review. The Administrative Specialist assists with organizational and clerical support tasks. The tasks include handling telephone calls, folding, associating and distributing mail, copying needed documents, proofreading to prevent loss of personally identifiable information, preparing case files, etc. In addition to these duties, the Administrative Specialist will initiate development and monitor new receipts. In addition to one-on-one direct administrative support, this position also has responsibilities of an operational nature. Work ranges from standardized office support assignments to performance of administrative duties involving decision-making and judgment. Public contact is a major component of this position, both internal and external to the organization. Work requires contact with program staff, staff of other units within the organization, representatives of other state agencies, clients, service recipients, elected/appointed representatives, and the public. Knowledge, Skills and Abilities / Competencies To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they possess all of the following:

• Knowledge of basic office procedures such as filing and organizing materials.
• Applicants will be communicated with via e-mail only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact the DDS HR Office at 919-814-24
• Applications must be received by 5pm on the closing date. Please follow the instructions to apply online. In order to receive credit for all of your work and education history, all information must be listed on the State of North Carolina application. Statements such as "see resume" will not be accepted and will be considered incomplete. Applicants seeking Veteran's Preference should submit a copy of Form DD-2
• Ability to learn basic program concepts that will enable him/her to follow a claim. Management Preferences:
• Previous clerical experience. Minimum Education and Experience Requirements Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail. High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience. Supplemental and Contact Information The North Carolina Department of Health and Human Services is an Equal Opportunity Employer. Due to the high volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account and click "Application Status".You will either receive a call to schedule an interview or an e-mail notifying you when the job has been filled. For technical issues with your applications, please call the NeoGov help line at855-524-56
• RIF candidates must attach their notification letter. A suitability determination by the Social Security Administration is necessary to determine whether an employee can be issued credentials in order to have access to Social Security disability data, records, and systems. Following the interview process, the recommended candidate will be contacted and asked to submit to an initial pre-screen Federal background investigation through the SSA Office of Human Resources (DCHR). If the pre-screen is favorable, a conditional job offer can be extended. After a new hire's start date, continued employment is still contingent upon full suitability clearance through the DCHR, which entails submitting to a detailed security questionnaire and a potential interview from a DCHR investigator that may include the need for a medical release from the individual during the investigative process. At any point during employment, a final determination by the SSA that the employee does not have a favorable suitability determination will lead to termination of employment. DHHS selects applicants based on job related knowledge, skills & abilities without regard to race,