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New York - Roosevelt Field Mall | Assistant Store Manager
Company | Marc Jacobs |
Address | Garden City, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-06-12 |
Posted at | 1 year ago |
JOB DESCRIPTION:
- Set daily goals during the morning brief
- Propose challenges to the team to motivate them to reach their targets
- Develop data collection and data accuracy
- Train and empower the team to develop customer loyalty
- Embody the Selling Ceremony
- Daily monitoring of KPIs and sales results
- Train the team to recruit new clients through a personalized relationship
- Know and apply the Store Operation Procedures
- Prepare and monitor rolling inventory and annual fiscal inventory.
- Organize and monitor all back-office activities (stock and cash point)
- Take actions to maintain an excellent level of cleanliness, facilities, and store maintenance.
- Consistently maintain the visuals guidelines and standards of presentation
- Lead by example in terms of presentation and grooming. Make sure the team is constantly representing the Brand (uniform policy, grooming guidelines, …)
- Communicate to the Head Office team qualitative and proactive feedback on products & visual merchandising to drive results
- Build team spirit and an atmosphere that encourages performance and initiatives
- Value/reward performance and manage underperformance with constant feedback
- Monitor performance: set clear daily/monthly target (sales, customer data capture, product knowledge)
- Discuss with HR any other development actions needed
- Coach in the moment.
- Identify potential succession plans within the store
- Communicate upcoming events, store openings, key figures of the company
- Develop curiosity and knowledge of competitors in the city, new retail stores, upcoming projects, local arts, events, restaurants…
- Facilitate questions or concerns from your team regarding company goals and focus.
- Knowledge/interest in art, photography, literature
- Experience in a managerial retail role in a store/boutique setting
- Strong understanding of retail store operations and concepts
- Experience with client outreach and maintaining a client book
- Proven ability to lead and motivate a team
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