Mgr, It Asset Management

• Meet and exceed the Asset Management Key Performance Indicators (KPIs).
• Schedule and attend internal and vendor meetings where required to support the Asset Management processes.
• Support the Desktop services Manager and provide reports to other Service Management functions when required.
• Has the authority to propose and carry out changes to the Asset Management processes ensuring document control is followed.
• Train and be a mentor to new Asset Management Analysts.
• Ensure that CSI are maintained within Asset Management.
• Follow process, procedure and work instruction documentation and highlight any areas for improvement or training requirements.
• Identify opportunities for service improvement at an operational level to ensure compliance to the processes.
• Communicate changes to the hardware and software asset management processes to key stakeholders and the business where required.
• Facilitate hardware and software license reporting and vendor audits using the available reporting tools.
• Identify opportunities for cost savings in both the procurement of hardware and software assets.
• Administer and maintain the Definitive Media Library to assist in the assurance of accurate software asset management and license reporting.
• To act as Process Owner for the Service Asset Management Process.
• Ensure all process documentation is available and current.
• Responsible for the execution of the end-to-end operational workload of the Asset Management processes, from purchasing through to hardware and software disposal. Supporting the Asset Management Manager as required.
• Understands the services that News UK Technology delivers to its customers.
• Investigate and review any failures of process and escalate to the Desktop Services Manager if required.
• Meet with stakeholders to identify their needs and objectives, and to gain an understanding of how hardware and software can be used to support those needs. Continually obtain feedback from stakeholders.
• Administer and maintain the desktop hardware environment of the CMS for but not limited to; Desktop, Laptop, Tablet and Mobile assets.
• Actively highlight areas of improvements for the toolsets used such as the Service Management Tool, SAM Tool to ensure fit for use and fit for purpose relating to the Asset Management function.
• Raise Change records where required and review / input into proposed changes relating to the Asset Management processes.

• ISO 20k Foundation
• Relevant experiences in a support function within a medium to large size of organization.
• Experience in Remedy Service Management Tool.
• Desirable qualification in a technical discipline, demonstrating skills in the understanding, investigation, analysis and presentation of complex information.
• To hold the iSEB SAM Foundation qualification.
• ITIL qualified to V3 Foundation level.
• Experience with SNOW LM Software Asset Management tool.
• Desirable to hold the iSEB Software Asset Management Practitioner qualification.

Pay Range: $95,000 - $178,500 We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process. Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice. For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.