Asset & Wealth Management, Marcus By Goldman Sachs, Web Product Manager, Associate

Wealth Management

Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data and design.

Marcus by Goldman Sachs

The firm’s direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity.

Role Overview

Marcus is one of the leading and fastest growing online bank, and marcus.com acts as the storefront for the business, hosting tens of millions of visitors who come to Marcus for high-yield savings accounts, certificates of deposits, and invest products.

The Marcus public site team is responsible for improving the performance and customer experience of the website, including driving the strategic roadmap for the site, managing current and developing new features, providing web traffic reports and analyses, and working with technology to execute the product. The team is performance-driven and focused on operational excellence.

As a Product Manager this team, you will take the lead on developing and executing the product roadmap for marcus.com, This includes determining feature/functionality and technology requirements - ongoing management, maintenance, design and strategic direction. As part of your role, you will interact and work with Technology, Marketing, Design, Business Product, Pricing, and Analytics among others. You will have direct impact to growing the business.

Responsibilities

• Establish feedback loops with engineering, marketing, business product, analytics for deeper understanding and response to customer needs and product behavior
• Partner regularly with cross-functional teams to ensure alignment on feature development and prioritization
• Monitor data coming from website technologies (e.g., heat mapping tools or web analytics software) to ensure data integrity and enhance features to drive better analysis
• Work with users research and usability team as needed to gain feedback on product
• Manage features once live, developing monitoring and maintenance operating model working with Analytics and Technology
• Act as a senior leader of the public site team, providing advice on excellence in CMS and web operations, including developing and enforcing best practices for web and mobile web design – responsive design, content reuse, QA best practices
• Work with broader public site team to identify the high impact features and functionality of the website and develop long-term strategic roadmap for the product
• Lead end to end development of new features and functionality for the website, including overseeing requirements discovery, solution design, feature development
• Groom user and technical stories with Technology and validate that requirements deliver on expectations throughout the product testing and user journeys

Basic Qualifications

• Experience working with Adobe cloud stacks (e.g., Audience Experience Manager, Target, Launch, etc)
• Technical background with knowledge of HTML, CSS, JSON and APIs
• Proficient in major product management applications (i.e. Jira, Confluence)
• Experience collecting and analyzing behavioral data to understand patterns and terms
• Proficient in major analytical tools (e.g., SQL, Adobe Analytics, Google Analytics, etc)
• 5+ years of hands-on experience on digital product management and managing large websites
• Familiarity with Tableau or any data visualization reporting tools is a plus
• Experience with large scale technical project management

Preferred Qualifications

• Persistent and tenacious, with ability to deal with ambiguity
• Strong analytical and strategic skills. Must have ability to analyze historical results and understand implications for future programs
• Have a continuous improvement and optimization mindset.
• Team oriented. You work well with others in pursuit of a common goal
• Exceptional oral and written communications. Ability to clearly communicate complex performance trends
• Ability to work independently and proactively; a self-starter
• Strong sense of urgency and attention to detail
• Ability to effectively manage complex and/or multiple projects to completion on time autonomously

Salary Range
The expected base salary for this New York, New York, United States-based position is $85000-$160000. In addition, you may be eligible for a discretionary bonus if you are an active employee as of fiscal year-end.

Benefits
Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are generally available to active, non-temporary, full-time and part-time US employees who work at least 20 hours per week, can be found here .

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

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