Manager, Laboratory Services Jobs

Organization:

PAMF-Palo Alto Medical Foundation PAD

Position Overview:

Manages and provides operational leadership for inpatient and/or outpatient laboratory services, which may include one or more teams providing service in support of patient care. Plans and organizes 24/7 operations, acquiring and deploying resources to ensure effective and efficient delivery of laboratory services consistent with applicable laws, standards and regulations. Develops and administers protocols, procedures and practices, ensuring compliance with department, affiliate, operating unit, system standards, and applicable requirements of external agencies. Responsible for recruitment, hiring and ongoing performance accountability of Lab employees. Oversees, and may directly supervise, the day-to-day operations of the Laboratory and is responsible for effective and efficient integration and coordination of the Laboratory team and affiliate operations to properly provide laboratory services. Ensures the effective prioritization of work and resolution of operational issues/problems. Provides local oversight of, and may complete, quality-related activities including training/competency assessment of personnel, installation/verification/maintenance of equipment, quality control of test systems, non-conforming event management, customer satisfaction, lab licensure/accreditation and continual process improvement. Establishes and manages capital and operational budgets to achieve financial targets via effective utilization of personnel, resources and supplies.

:

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.

Bachelor's: Biology, Clinical Laboratory Science or Healthcare related field. or equivalent education/experience

CERTIFICATION & LICENSURE:

CLSL-Licensed Clinical Lab Scientist

TYPICAL EXPEREINCE:

8 years recent relevant experience

SKILLS AND KNOWLEDGE:

• Verbal and written communication, and interpersonal skills.
• Working knowledge of wage and hour laws.
• Demonstrates ability to handle confidential and sensitive issues.
• Demonstrates ability to work in a dynamic and fast-paced environment with changing business priorities.
• Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences and fostering an inclusive work environment.
• Solid understanding of operations and workflows and how department’s process/workflow impacts other department operations.
• Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives.
• Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results.
• Demonstrates solid clinical proficiency and knowledge to effectively plan and coordinate patient care consistent with applicable laws, standards and regulations.
• Demonstrates tactical and analytical thinking and planning skills, and is able to develop plan to accomplish objectives, identify obstacles and resolve operational issues.
• Knowledge of emerging treads and how it impacts operations.
• Ability to use essential software and applications associated with the role’s duties and responsibilities.
• Working knowledge and thorough understanding of state/federal/local and/or accreditation standards and requirements as it relations to operations and organization, with the ability interpret and implement applicable standards and requirements.
• Demonstrates a customer service focus in all decisions and actions.
• Ability to handle difficult circumstances and make sound business decisions with little direction.
• Demonstrates understanding of business and operational requirements.
• Understands age specific needs in providing care to patient population served.
• Demonstrated leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.
• Demonstrates ability to develop and manage a budget.
• Demonstrates understanding of healthcare financial environment.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Number of Openings:

1

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $83.23 to $133.17 / hour