Manager Brand Partnerships (Ecommerce)

GOVX is a growing ecommerce business. In 2023, GOVX is focused on rapid catalog growth at scale and rapid member growth. This Manager Brand Partnerships will oversee all partners within one product category and own the growth of that category through optimization of current partnerships, upsells and renewals.

Brand Partnership Managers at GOVX are passionate, ambitious, self-starters who are eager to drive the business. They excel in merchandising, leadership, communication, negotiation, problem solving and analytics. Our Brand Partnership Managers understand the market and trends and they are customer centric. GOVX mission is to bring our customers the best brands and products at the very best prices and in this role, you are on the front-line when it comes to making that happen.

As a Brand Partnership Manager, you own all aspects of the categories you manage. From budgeting to driving category assortments and product life cycles and owning the relationships with the vendors within your category: you are responsible for maximizing relationships and profits from all brands within your category. Category Managers are the advocates for their brands and categories on GOVX, as well as being advocates for GOVX to our brand partners.

The Brand Partnership Manager role is a great opportunity to learn multiple aspects of a rapidly growing niche ecommerce business. This role has interactions with pricing, marketing, digital merchandising, customer support and other category managers in a role that will allow exposure to all sides of our business. You will have to successfully work cross-functionally with our Site Curators, Partner Success, Marketing, Finance, Inventory, Customer Service and Analytics team to maximize sales and margins. Our Brand Partnership Managers are more than just Buyers - they are the CEO of their category/business. To be successful in this role, you must have an ownership mindset.

Roles and Responsibilities:

• Complete business recaps to be shared with senior management quarterly
• Work with all vendors to ensure GOVX SLAs are being achieved including but not limited to: order processing times, returns processes, inventory and cancellations
• Leverage partner relationships (Shop, Marketplace, GOVXID) to offer the best pricing to our deserving audience for promotions
• Recommend business decisions to Senior Management based on market data, internal sales and profitability
• Work cross-functionally with internal teams (including but not limited to: Inventory, Finance, Marketing, Digital Merchandising, Customer Care) to support the category goals
• Leverage website performance reporting and understand the levers that drive conversion rates of products, pages and brands to make sure we are getting the right products in front of the right customers within your category
• Build and maintain relationships with new partners (Shop, Marketplace, GOVXID) to optimize growth on GOVX
• Excellent communication skills both verbal and written
• Manage new brands on GOVX through a launch plan to ensure success. Be the advocate and ensure an innovative and successful launch strategy
• Work with vendors to ensure that GOVX has the best possible product assortment: access to new product at launch, access to close-out product at preferred pricing, GWPs and wholesale discounts
• Ability to deal with ambiguity and make decisions based on what is materially most impactful to GOVX
• Upsell current vendors across product lines: GOVXID (Verification), GOVX Marketplace (Affiliate), Marketing Services and GOVX Shop (wholesale – dropship and wholesale - inventory)
• Develop and manage a pricing and margin strategy across categories and brands
• Work with inventory team to ensure best stocking position for product offering in Inventory Product. This includes reviewing demand plans in detail, keeping assortment up to date, and working with brands to optimize the offering
• Partner with Marketing to ensure we are delivering the best promotions to our audience based on performance data (sales, conversion rates, search data, etc.)
• Budget and forecast each category annually
• Identify and shop retail and web-based competition
• Understand the category in market and identify holes in the GOVX assortment. Work with Account Executive team to identify new brand opportunities to meet our members’ needs that drive top line and margin growth
• Guide Digital Merchants to optimize product placement, updates and promotions
• Identify promotional opportunities - leverage supplier relationships to negotiate promotional programs that drive sales and profits and deliver value to the GOVX customer
• Execute defined business plans, including strong and detailed promotional programs. Maximize gross margin dollars and improve profitability of programs following direction of Senior Management
• Guide Digital Merchants to optimize discoverability, filtering and categories based on industry knowledge and drive discoverability of your brands / categories. This includes but is not limited to booking placements for product and content modules to drive traffic to key partners on landing pages
• Maintain and renegotiate contracts with existing Shop partners to ensure ideal terms for items including but not limited to: wholesale cost, shipping methods, payment terms, and customer returns
• Negotiate all aspects of brand margin to make sure GOVX hits our margin targets and getting the best possible pricing for our members from the brands
• Manage vendor relationships in order to achieve all financial goals (orders, revenue and margin)
• Review and analyze vendor and product performance to make data driven decisions to optimize the business, pricing and the catalog offering
• Be the expert in your category: What does the market look like outside of GOVX? What brands are trending, what does price look like in the market? How can GOVX differentiate our offering from the market?
• Meet or exceed all marketing deadlines and provide clear direction for marketing using sales data and inventory availability

Key Interface:

• Finance / Accounts Payable
• Site Curators
• Vendor / Manufacturers
• Inventory Team
• Marketing
• Logistics
• IT
• Partner Success
• Customer Care

Requirements

• Strong relationship building and partnership skills
• Excellent organizational and time management skills
• Exceptional technical skills: proficiency in Microsoft Excel
• Proven ability to juggle multiple tasks and prioritize based on materiality to drive growth.
• Bachelor's Degree
• 4 years’ Merchandising/Buying/Category Management experience
• Experience with Google Analytics or a similar web analytics platform
• Strong negotiation skills
• Superior analytical, negotiation and math skills
• 2 years’ experience in a vendor / partner ownership role.
• Solution and results oriented
• Strong written and verbal communication skills
• Passionate and mission driven

Supervisory Responsibilities

This position has no supervisory responsibilities.

Travel Requirements

This position will have limited travel requirements.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Work Location

This is a hybrid position that combines working onsite at the GOVX corporate office in San Diego, CA and working remotely from home. You will be required to report to the office a minimum of three days per week. No relocation allowance or visa sponsorship will be provided.

Physical/Mental Demands

• Mental – Problem solving, making decisions, interpret data, organize, read/write
• Physical - This is largely a sedentary role
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Position will require successful completion of a background check and drug testing prior to starting employment.

Benefits

Why You Want to Work at GOVX

• Work for a company with a greater social mission. We work to serve those who serve our country and communities every day
• Flexible paid time off, paid holidays and sick leave
• 401(k) plan with discretionary match available
• No boring days. This is a fast-paced environment where you will learn a lot and have the direct ability to leave your mark on a growing e-commerce company
• Discounts on the GOVX website
• Competitive benefits to include Medical, Dental, Vision and Life Insurance Coverage. Flexible Spend Account (FSA) and Health Savings Account (HSA) also available

Salary Range

$70,000.00 - $90,000.00 annually, with the opportunity for additional variable compensation.

AAP/EEO Statement

EOE. Veterans/Disabled

About GOVX, Inc.

Savings for Those Who Serve

GOVX was founded in 2011 to offer exclusive benefits to those who serve our country. The GOVX membership is comprised of current and former members of the American military, law enforcement, firefighting, medical services, and government personnel. We are dedicated to supporting these communities and to offering unique value to our members, while delivering an authentic platform for brands to reach our growing customer base. As the largest and fastest growing digital platform serving this deserving audience, we are committed to stretching the limits of ecommerce to deliver the best assortment for our members’ on-duty and off-duty needs.

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