Logistics Operations Analyst, Chicago

Cisco Meraki is searching for a Logistics Operations Analyst to join our Operations team in Chicago! As the fastest-growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team?

You:

As our new Logistics Operations Analyst, you will support the shipping needs of customers, sales, and operations teams, and facilitate the flow of shipments to customers! You have high attention to detail and enjoy making sure everything is in flawless order. You have excellent problem-solving abilities and a hard-working demeanor that makes you happy to come to work every single day. Finally, you love a challenge and you are ready to take on new obstacles and help build our outstanding operations team.

What You Will Do:

• Coordinate day-to-day activities to support the fulfillment of outbound orders.
• Lead daily communications with 3PL
• Other duties as assigned.
• Own shared Meraki's shipping email inbox.
• Troubleshoot orders in ERP and Middleware AKA transmission systems.
• Craft daily internal and 3PL reconciliation reports
• Handle allocation of orders and transmission to the distribution center.
• Work with carriers to resolve domestic and international shipping challenges

Qualifications:

• BS or BA degree is required.
• Excellent organization and communications skills (phone, email, meetings).
• Strong proven analytical and problem-solving skills.
• Ability to adapt to changing conditions and work assignments.
• High Attention to detail.
• Must be authorized to work in the U.S. - Position does not provide sponsorship
• Experience with shipping, carriers, and forwarders.
• 1 - 2 years experience working with a fulfillment warehouse and/or a logistics team preferred.
• MS Excel skills are required (pivots, basic formulas, and VLOOKUP).
• Experience with Salesforce, Dynamics GP, or other CRM, ERP, and WMS systems preferred.

Are you wondering what it is like to work at Cisco Meraki? Picture a beautiful office, balanced catered meals, fully stocked kitchens, an onsite gym, and paid time off to volunteer. Meraki Cisco has built a phenomenal equal-opportunity-focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

Compensation Range:

$56,700—$67,900 USD

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.