Lead Global People Analytics - Selection & Assessment

Lead, Global People Analytics

As a member of the Global People Analytics (GPA) Team, the Lead position will support the areas of Job Analysis & Assessment and Employee Listening. This role is responsible for serving as a subject matter expert and leading the execution of projects across these areas. In addition to leading the execution of work in these key areas, the Lead, Global People Analytics will also support the execution of analytics projects driven by the GPA Team in support of Total Rewards, Talent Acquisition, Organization Effectiveness, Leadership, and Learning.

Responsibilities

Job Analysis & Assessment: Leads the execution of job analysis & assessment work. Conduct scientific studies of roles across the organization to identify critical knowledge, skills and abilities (KSAs) required for success, and provide guidance on best practices of assessing both internal and external talent.In partnership with internal I/O Psychologists and third party assessment consulting firms:

• Conduct adverse impact analyses
• Identify KSAs that are both critical to success on the job and required upon entry
• Lead the rollout of developmental assessments to measure organizational/leadership/team/ change effectiveness
• Optimize the efficiency and effectiveness of interview processes by:
• Develop training & support materials for HRBPs
• Lead the development of capability assessments to inform buy/build decision making
• Conduct robust job analysis studies (e.g., review job descriptions, success profiles, training manuals; conduct interviews/focus groups with SMEs, conduct job observations)
• Developing structured interview guides for non-technical competencies including competency definitions, structured behaviorally based questions, probing questions, and behaviorally anchored rating scales (BARS)
• Continuously review the utility and validity of pre-hire assessments, especially as jobs continue to evolve, to ensure the appropriateness of our selection procedures
• Partnering with the business and HR to identify the need for customized interview guide support – particularly across large workforce segments (e.g., PCTs, Nurses, Clinical Managers/ATLs/FAs, Manufacturing & Supply Chain) and develop customized structured interview guides for key roles (e.g., CMs, DOs)
• Gather validity evidence (e.g., criterion-related validity, content-related validity)
• Developing & deploying structured interview training for hiring managers and HR

Employee Listening: Supports the execution of employee listening work, in close partnership with the Office of Experience. As a subject matter expert on measurement practices, survey development, and sampling methodology, the Lead will support in the design and launch of employee surveys, focus groups and interviews, analysis of results, and presentation of key insights back to HR and the business in a way that inspires action:

• Coach HRBPs and other business stakeholders on best practices regarding surveys, focus groups, etc.
• Provide guidance on best practices in developing survey items (e.g., ensure items appropriately measure construct domain, items not double-barreled)
• Conduct intake meetings with key stakeholders in the business to understand business questions and advise on the appropriate method of gathering employee feedback (e.g., survey, focus groups, interviews)
• Support the stay interview program (Engagement Check-Ins) aimed at identifying and correcting pain points for employees to increase engagement and minimize flight risk & turnover by providing guidance on measurement and analysis best practices
• Design and launch ad hoc surveys, analyze survey results and report results to leadership outlining recommendations and action items
• Partner closely with Global Communications, HR Leadership & business stakeholders to develop and implement communication strategy prior to survey launch

Requirements

• 4+ years of work experience in an Assessment, I/O Consulting, or People Analytics role
• Strong attention to detail
• Proficient with Microsoft Excel
• Experience developing, validating, and implementing pre-employment assessments
• Ability to draw inferences from disparate pieces of data; quickly identify key findings; and the ability to link to implications and provide recommendations
• Proficient in at least one programming language (e.g., R, Python)
• Successful track record of superior service delivery and change management in a global environment
• A strong intellectual curiosity with a desire to understand, and support the global organization in preparing for, the future of work
• Ability to frame analytic findings in a digestible and business friendly format that identifies key business implications and inspires action; must be able to create visually-appealing Executive Summaries using Microsoft Office (e.g., Word, PowerPoint)
• Excellent verbal/written communication skills and effective presentation skills
• Master’s Degree in Industrial-Organizational Psychology
• Experience leading the execution of large job analysis projects
• Proficient with Qualtrics
• Proven ability to use data, analytics, and business knowledge to solve complex business problems
• Proficient with Tableau