Laboratory Support Technician Jobs

POSITION SUMMARY:
Under the general supervision of the Laboratory Support Services Supervisor, the LST is responsible for providing quality customer oriented laboratory services including specimen procurement, specimen processing and related specialized procedures, and service to effectively communicate information to users of the Laboratory Services in order to ensure the department is able to operate efficiently and to successfully fulfill its mission. LSTs also provide training and guidance to less experienced laboratory support technicians.
Position: Laboratory Support Technician-U
Department: Lab Support Services
Schedule: Part Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
Phlebotomy

• Positively identifies all patients and specimens to eliminate mislabeling risks.
• Labels specimens according to procedures.
• Performs venipunctures according to NCCLS specifications.
• Collects timed specimens according to procedures.
• Collects blood cultures according to policies and procedures.
• Stocks phlebotomy workstations and trays with essential supplies.

EKG

• Stocks ACC3 EKG workstation with essential supplies.
• Performs outpatient EKGs according to procedure at the ACC3 draw station.
• Attends training on EKG procedures as required.
• Positively identifies all patients and reports to eliminate mislabeling risks.

Specimen Processing

• Distributes specimens to appropriate lab sections with in specific time frames.
• Processes random and 24 hour urine specimens.
• Understands study protocols and processes specimens accordingly.
• Prepares the workstation with all essential supplies to ensure smooth processing of specimens.
• Receives and verifies identification of specimens according to laboratory policies and procedures.
• Monitors and records daily temperatures and performs scheduled maintenance of equipment.
• Labels specimens according to laboratory policies and procedures.
• Processes, prepares, and stores specimens for send out to reference laboratories.
• Centrifuges and aliquots specimens, and follows all special handling instructions.

Customer Service and Communication

• Establishes positive, professional relationships with coworkers and managers to enhance the efficient operation of the department.
• Completes all appropriate logs for documentation and troubleshooting, and communicates to supervisor.
• Incorporates Medical Center Values into all undertakings.
• Delivers reports in a timely fashion.
• Consistently follows through and conveys accurate information .
• Answers the telephone according to department policy and procedure.
• Respects and follows BMC's rules of confidentiality.
• Communicates and cooperates to improve patient services and the quality of each patient's experience.
• Demonstrates excellent communication skills with patients, staff members, and phone customers.

Teamwork

• Follows department guidelines for dress code.
• Attends department meetings or reviews minutes and documents the review.
• Acts as a representative and ambassador of Laboratory Medicine at the patient care units.
• Manages time appropriately and meets BMC standards for attendance and punctuality.
• Follows established hospital infection control and safety procedures.
• Documents activities related to Quality Improvement initiatives.
• Assists in the pickup and delivery of specimens.
• Performs special procedures as requested by supervisors, assistants, and specialists.

Information Systems

• Performs Sunquest order/entry, inquiry, crediting, and other basic LIS functions.
• Performs patient registration functions in SDK, including information updates, and assigns medical record numbers.
• Utilizes technical training and acquires in-depth knowledge of the Sunquest LIS and its functions.
• Ensures current information in the master patient index.

Training

• Commits to self-development by attending one BMC training session per year.
• Assists in training new lab support technicians and phlebotomy students.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
EDUCATION:

• High School Diploma or GED.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• Phlebotomy Certification (ASCP) preferred.

EXPERIENCE:

• One year of Phlebotomy, EKG, and/or specimen processing experience preferred

Req id: 29186