Key Account Manager-Retail Jobs

Are you interested in high-quality, natural, and tasty nutrition? We are! It’s our ambition to shape the future of nutrition.

Döhler is a leading global producer of natural ingredients and solutions for the food, beverage, lifestyle and nutrition industries. We use innovative technology to process plant-based raw materials and enrich products such as lifestyle drinks, cereals, dairy, and confectionery goods for almost every well-known brand. Close to 10.000 dedicated employees in more than 70 countries share one common goal - to ensure that millions of people around the world enjoy the products created by us.

We strive to inspire and empower our employees in everything we do, and we invite you to join our team – together WE BRING IDEAS TO LIFE.

Your Role

The Key Account Manager – Private Label Manufacturers maintains and expands relationships within the Private Label customers. Assigned to specific customers, the Key Account Manager-Private Label Manufacturers is responsible for achieving revenue, margin, and assigned strategic account objectives. The Key Account Manager represents the entire range of company products and services to assigned customer group. Leading the customer account planning cycle and ensuring customers' needs and expectations are met by the company. Develops unique ways to grow the business with customers and provide solutions to management in the face of challenges.

Your Responsibilities

• Work with Private Label Manufacturers to add value and innovate their private label food & beverage portfolios using Doehler Ingredients & Ingredient Systems.
• Use company CRM tools to ensure visibility on projects and customers internally.
• Ensure that any customer requests are managed through the organization appropriately and responded to in a timely and accurate way.
• Proactively and continuously evaluate, coordinate, and validate customer requirements in order to enhance customer loyalty and increase customer value.
• Work closely with internal Cross-Functional team members to ensure alignment on company and customer goals.
• Manage all customer opportunities and keep all cross functional team members on track to deliver all needed info and deliverables to meet customer expectations.
• Develop and implement sales initiatives that successfully execute business unit initiatives.
• Execute the annual sales planning process and maintain customer forecasts.
• Create, Maintain, and Grow customer relationships to ensure attainment of company goals.
• Support assigned customers in the best possible way by establishing professional relationship management with the respective decision-makers and influencers inside each customer.
• Attain the sales, volume and profit targets as well as introduce suitable measures to counteract potential and actual deviations in consultation with sales leadership.
• Implement the operative targets (e.g. portfolio business, new business, competitor share, new business fields) for the area of responsibility, taking long-term strategic corporate targets into account, creating account development plans for defined customers, executing against them and updating them regularly.

Travel

Approximately 25%-50%

Your Profile

• Experience calling on Private Label Manufacturers and/or Retailers.
• Bachelor's degree in Food Science, Business Administration, Marketing or related field preferred.
• Minimum of 7 years of experience in the food and beverage industry.

Preferred Qualifications

• CRM experience.
• Ingredient Industry experience.
• Private Label experience.

Equal Opportunities for All

We welcome applicants, who are just as diverse as we are - regardless of age, ancestry, disability, ethnic origin, gender, nationality, religion, sexual orientation, social background or any other characteristic protected by applicable laws, regulations and ordinances.