Key Account Manager Jobs

SUMMARY

To manage and maintain the customer's accounts, identify future business opportunities, and develop strong customer relationships. To identify, troubleshoot and recommend solutions for commercial and technical issues along with working closely with the Program Management and Engineering teams to meet cost and timing targets.

PRIMARY RESPONSIBILITIES

• Handle all financial open-issues such as piece price and tooling for all assigned accounts, to assure that all purchase orders are issued, received, and billed, including all related follow-up activities
• Initiate RFQ’s, oversee CFT quote activity to ensure complete timely completion and obtain the proper authorization for the plant to proceed on customer projects and assignments, for Minth NA and Minth Overseas RFQs.
• Maintain service parts pricing
• Participate in the development of presentations and negotiation of contracts
• Assure target dates are met (relating to ECR responses, quotes, etc.) and pertinent information is communicated timely
• Identify opportunities, recommend, and implement projects and ideas for improved productivity cost reduction and work with our Plants to implement Tech Cost Savings
• Provide customer sales and production information to assist in the formulation of budgets, forecasts, and annual customer savings plans.
• Build professional relationships and establish an ongoing line of communication with customers, superiors, peers, subordinates, suppliers, etc., to facilitate the achievement of performance standards
• Research and understand market pricing in order to maintain competitive analysis and benchmarking data on current competition and new business for quotes
• Identify and effectively work with the Minth Global team to prevent customer problems and when needed participate in customer issue resolutions
• Prepare submissions for annual Customer FX, Materials Pricing Programs
• Submit and maintain all customer specific commercial documents related to Minth NA and Minth Overseas programs
• Research and recommend job-related communication or technical development activities such as technical classes, seminars, etc. to enhance job performance
• Work with manufacturing support personnel on new and existing product process issues to understand and maintain a knowledge base for both existing and potential products
• Understand and participate in meetings with Program Managers in the development and implementation of APQP plans and feasibility discussions
• Assist Supplier Quality or Quality Department with any commercial issues related to the Assembly Plants or Warranty
• Assist Quality in maintaining customer ratings
• Maintain and update company pricing record documents, logs, forecasts and any other commercial records, as needed

KNOWLEDGE AND SKILL REQUIREMENTS

• Bachelor’s degree in Business or Engineering preferred or equivalent work experience
• Hands-on, highly motivated, results-oriented, and driven with a continuous improvement mindset
• Exceptional organizational, interpersonal, and communication skills, both oral and written
• Ability and willingness to travel worldwide
• Minimum 3 years’ work experience in a sales field within Automotive OEM preferably
• Knowledge of Automotive Honda e-Portal and associated Application
• Capable of meeting deadlines while maintaining a high level of accuracy and professional demeanor
• Must be a team-oriented professional who can handle multiple projects in a fast-paced environment
• High level of commitment, sound judgment, great follow-through, and initiative
• Highly proficient with Microsoft Office Products to analyze data and trends, prepare written correspondence and presentations for executive-level meetings
• Excellent negotiation, planning, delegation, and organizational skills
• A demonstrated ability to work well in a team environment, to be proactive, to work independently of day-to-day supervision