Kearney - Global Learning Coordinator - 2023

Human Resources: Training and Development Coordinator
About Kearney
As one of the original firms, we’ve never lost sight of the fact that consulting is a people business. A global partnership in more than 40 countries, our people make us who we are. We’re individuals with different passions and strengths who take as much joy in the work we do as from those we work with.
About The Role
The Training and Development Coordinator will collaborate with our learning team, internal stakeholders, and vendors to plan and execute best-in-class learning programs. They will provide logistics and administrative oversight for Kearney learning programs and initiatives including participant administration and analysis, development and implementation of learning program logistics, systems support, and any project requirements. This role reports to the Global Learning Americas Regional Lead. Candidates from Black/African American, Latinx/Hispanic, and Native American backgrounds are encouraged to apply.
Key Responsibilities
Project Management

• Be self-directed and have confident decision-making capabilities resulting in creative problem solving, flexibility and the ability to function autonomously in an ambiguous environment
• Provide strategic logistical support to several additional projects or in their entirety, which may include activities such as: participant scheduling, communications and tracking, faculty identification and communications, venue identification (including catering and audio-visual management) and materials oversite
• Demonstrate maturity and presence to manage junior to mid-level participant groups
• Respond quickly to requests and achieve effective results within given time frames
• With limited supervision, manage the deployment of a junior or mid-level consultant curriculum, including vendor and participant management pre-, post- and during programs
• Demonstrate time-management and self-management to prioritize objectives and achieve work goals
• Consider and identify stakeholder communication required to drive progress
• Assist in logistics preparation and set-up for classroom and web-based elements, including providing onsite support for programs as needed
• Produce webinars and virtual learning events and manage virtual platform technologies for positive participant experience
• Independently organize frequent and complex meetings and in-person and virtual programs
• Support program design and the identification and implementation of program operations plans for new programs

Relationships & People

• Foster a collaborative, productive and creative work environment
• Build and maintain strong relationships while serving as a stakeholder liaison to internal and external delivery partners, connecting all groups with required information in a timely and frequent manner
• Contribute to the overall development of the team:
• Proactively address conflicts within the team and/or performance issues, including actionable upward feedback
• Seek feedback on performance, strengths, and development needs and respond positively to coaching and guidance

Analytics & Financials

• Conduct desk-based research (example: venue research, participant flight schedules, price comparison, online reviews)
• Produce high quality deliverables with strong attention to detail
• Function as a Learning Management System and Learning Experience Platform Super User (training to be provided) including overseeing offerings and analyzing registration/completion data, all with a high level of data quality
• With guidance, build and manage program budgets, including updating financial trackers and participant expenses/cancellation costs
• Research solutions and structure approaches to solve problems
• Ask proactive questions to clarify scope and approach

Communications

• Seek to understand others’ perspectives/concerns
• Write well-structured, concise, and persuasive documents with limited oversight
• Communicate information effectively and answer questions succinctly
• Engage proactively with participant groups, having the confidence to be front of the room in a “master of ceremonies” role during programs
• Create visually appealing work that requires limited formatting, proofreading and edits

Primary Characteristics and Traits

• Ability to interact professionally and effectively with staff at all levels in the organization
• Ability to see tasks through to completion and follow up as needed
• Attention to detail
• Ability to work independently and as a strong team player
• Flexibility – to adapt to the variable nature of different projects, responsibilities and conditions associated with working in a small, highly leveraged team

Knowledge And Skills Required

• General project management skills, including planning, implementing, and stakeholder management
• Intermediate PowerPoint and Excel skills
• Team administration to include coordination of programs and project meetings, calendar management, and expense processing
• Event Planning to include sourcing, procuring and coordinating event/module components, as well as preparing participant training materials, with direction
• Aptitude for learning/using new software and systems
• Understanding of Kearney’s business and organization, specifically the consulting process
• Strong interpersonal and oral/written communication skills

Qualifications

• Ability to travel domestically up to 35%
• University degree required
• Minimum two years of experience with event or program management

Equal Employment Opportunity and Non-Discrimination
Kearney prides itself on providing a culture that allows employees to bring their best selves to work every day. Our people can feel comfortable, confident, and joyful to do great things for our firm, our colleagues, and our clients. Kearney aims to build diverse capabilities to help our clients solve their most mission critical problems.
Kearney is committed to building a diverse, unbiased and inclusive workforce. Kearney is an equal opportunity employer; we recruit, hire, train, promote, develop, and provide other conditions of employment without regard to a person’s gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information or any other differences consistent with applicable laws. This includes providing reasonable accommodation for disabilities, or religious beliefs and practices. Members of communities historically underrepresented in consulting are encouraged to apply.
Language Requirements
English