Program Coordinator Jobs

The Company

Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?

J.S. Held is a global consulting firm providing technical, scientific, and financial expertise across all assets and value at risk. Our professionals serve as trusted advisors to organizations facing high-stakes events demanding urgent attention, staunch integrity, clear-cut analysis, and an understanding of both tangible and intangible assets. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations. We have over 100 locations worldwide. We are highly committed to all members of our community, both employees and clients. Our organization focuses on promoting a sense of community and inspiring our people to achieve results that exceed goals.

The Team And Job Summary

The Program Coordinator administers Vendor Program work for multiple client programs and supports / works with a team of consultants on Vendor Program (Xactanalysis, etc.) projects from inception to completion.

Job Responsibilities

• Maintain high standards of Internal and External client services
• Ensure quality of service and deliverables
• Proficient in Xactimate and Mobile Claims
• Complete day-to-day production tasks for Vendor Program assignments
• Set up and Coordinate Xactanalysis / Claims Connect Vendor Program projects
• Collaborate with J.S. Held colleagues across multiple offices throughout US and Canada
• Interface with team members and clients
• Participate in daily / weekly meetings as required
• Input data and monitor accuracy of project information in XA and other Vendor Program systems
• Assist team members with collecting, organizing and updating KPI-related information
• Track KPI’s and follow up with team members

Required Qualifications

• Team Oriented
• Proficient in Xactimate / Xactanalysis and CoreLogic / Symbility
• Experience with other Vendor Programs (Alacrity, Frontline, CAN, etc.) a plus
• Attention to Detail
• Customer Focused
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Etc.)
• 2-5 Years executing and coordinating Xactanalysis / Vendor Program work with a team
• Excellent English written and verbal communication skills
• Self-Motivated

Work Schedule

• This position may require that you are able to be contacted outside of normal business hours during busy times.

Physical And Mental Job Qualifications

• Willingness to travel – locally, regionally, and for CAT response when needed.

J.S. Held is dedicated to becoming the global leader in providing multi-disciplinary consulting services to the construction, government, healthcare, industrial, insurance, energy, legal, and technology, communities. We have diverse practice areas including Construction Advisory, Financial Investigations, Forensic Accounting & Economics, Forensic Architecture & Engineering, Surety, Environmental Health & Safety, Equipment, Toxicology, and Building & Property Consulting, among other disciplines. J.S. Held is devoted to recruiting and cultivating top industry talent to build a collaborative and diverse team of experts. We leverage our experience to provide local, cost-efficient solutions and an unrivaled client experience.

Our mission is to serve as trusted, expert advisors to organizations around the world facing high-stakes situations that demand urgent attention, exceptional knowledge, staunch integrity and objective, clear- cut analysis and advice.

Some of the Benefits We Have Include

J.S. Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs.

• 401k Match
• Our flexible work environment allows employees to work remotely, when needed
• Medical, Dental, and Vision Insurance
• Generous PTO Policy
• Commuter Benefit

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein. California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available.

Please Explore What We’re All About At Www.jsheld.com.

EEO and Job Accommodations

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!

J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you are an individual with a disability and would like to request for a reasonable accommodation, please email [email protected] and include “Applicant Accommodation” within the subject line with your request and contact information.