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Technical Support Jobs

Technical Support Executive Jobs
By Litera At United States
Manage customer/prospective customer relationships effectively
Manage multiple assignments in a fast-moving environment and work effectively with a team
Experience with .Net, SQL, and/or Linux
Basic knowledge of IIS, DNS, DHCP, SCCM, VMware, Active Directory
Ability to perform remote troubleshooting
Experience with legal documents, processes, or software preferred
Technical Support - Associate
By Node.Digital LLC At Dulles Town Center, VA, United States
Experience installing, maintaining, and configuring operating systems, applications, and systems
Knowledge and understanding of operating systems, networks and services
Manage changes to systems and assesses the security impact of those changes
Experience and/or familiarity with one or more of the following: TCP/IP, Cisco switches and routers, firewalls, taps
Excellent interpersonal and communication skills (written and verbal)
CompTIA Certifications (A+, Net+, Sec+)
Technical Support Supervisor - Data
By Telesystem At United States
Proven management experience (3+ years)
Technical experience in telecommunications or networking (5+ Years)
Advanced knowledge of routers, switches, firewalls, and other security appliances
Excellent interpersonal and communication skills
Base Salary of $90,000+ (based on experience)
In return for your expertise, Telesystem offers a competitive compensation package including:
Technical Support Agent Jobs
By DDS Wireless (NA) Ltd. At Redmond, WA, United States
· Strong prospecting, qualification, and negotiations skills with a business solution-centric mindset
Great to have Experience and Qualifications:
*Depending on qualifications, the successful candidate may be offered a position at a more appropriate level
· Collaborate with colleagues in pre-sales, marketing, and customer success to provide an amazing customer-first experience
· 7+ years of quota-carrying experience in business development and selling SaaS solutions
· 5+ years experience with expanding business into new products and markets
Technical Support Associate Jobs
By Forj At United States

See job posting here: https://forj.bamboohr.com/careers/56?source=aWQ9MTk%3D

It Technical Support Ii
By Premera Blue Cross At , Mountlake Terrace $50,700 - $76,100 a year
A minimum of 3 years’ experience supporting customers or related experience (required)
Advanced customer service skills supporting end-users to resolve technology issues
Prior on-site tech support experience preferred
Experience mentoring and training more junior tech support
Experience working with automated scripting tools, such as PowerShell
Experience in technology monitoring and observability
Manager, Technical Support Operations
By Rekor At Columbia, MD, United States
Strong organizational and time-management skills, including the ability to handle multiple tasks.
Preferred Knowledge, Skills and Abilities
Liaison between technical support and the other internal stakeholders (product management, product engineering and sales teams)
4-8 years of experience in a Manager Technical support role
Manage the day-to-day operations of the technical support team in support of customer success for technical operations.
Manager customer ticket escalations and troubleshoot matters providing technical guidance to ensure timely resolution.
Technical Support Officer, Mcgl
By Jhpiego At Washington DC-Baltimore Area, United States
Take lead in knowledge management for PMH, including tracking and updating the literature as it is published and sharing with team.
Support select communications/knowledge management tasks, including managing the COP platform, listservs, tracking email campaigns, updating resources and tracking new memberships and.
Ensures knowledge management is maintained for all portfolios.
Communicate important management-related information (deadlines, new processes, etc) to technical teams and partners
Supports partner communication and management; including consistent engagement to keep partners updated, share documents/learning and identify areas for future collaboration.
Understanding of basic financial management principles and budgeting.
Technical Support Enigneer Jobs
By Serrala At , Remote
Experience in document capture and/or content management systems such Brainware, Kofax, or Captiva
Escalate to the appropriate management level when SLA thresholds are violated.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Update, maintain, and administer the Support Center Knowledge Base
Manage the entire service request process ensuring adherence to SLA
Manage support communications for/to all third-party vendors for their solutions to ensure prompt customer technical support to the customer
Technical Support Manager Jobs
By Agile Search Inc. At Greater Boston, United States
5+ years of experience leading medical device technical support related to wireless solutions/remote patient monitoring.
Knowledge of medical device regulations and compliance requirements.
Manage the team ensuring the company’s customers receive exceptional service, timely resolution of inquiries, complaints, and product issues.
Manage third-party service providers to ensure service levels are met or exceeded.
Ensure compliance with regulatory requirements and industry standards.
Experience with integrating medical devices with other systems and equipment in healthcare facilities.
It Technical Support Jobs
By Samsung SDS America At Auburn Hills, MI, United States
Experience with Helpdesk ticket tracking software and knowledge of remote desktop support tools
Experience with Remote Support and VPN
Serving as initial point of contact for internal applications, hardware, mobile and remote technology
Manage user accounts updates, password resets
1+ years of IT experience
Strong knowledge of core applications including Windows/Mac OS, Microsoft Office, Imaging Software, and Active Directory
Coordinator Technical Support Claims
By HealthPartners At , Bloomington, 55425, Mn
Knowledgeable of total quality management concepts.
Bachelor’s degree in management, business administration, or an Associate degree with at least two years of HealthPartners claims processing experience.
Working knowledge of HealthPartners mainframe systems or equivalent experience with other claims systems.
Assist supervisor in the management of work flow, deadlines, and work projects.
Other Duties: Performs additional duties, attends meetings and assumes projects as assigned by supervisor, manager or director.
Detailed knowledge and understanding of the insurance industry including claims processing and customer service expectations.
Supervisor, Technical Support Jobs
By eMoney Advisor, LLC At , Remote $67,000 - $92,000 a year
Strong organization and management skills
Ability to lead and motivate employees of varying experience, tenure, professional and educational background
Work with direct manager to enforce organization standards, policies and procedures and initiate disciplinary action when required
Distribute tasks and duties to Level 1 and Level 2 Data Specialists based on their specialty and experience level
Maintain knowledge of eMoney’s product and enhancements to support clients and staff
Bachelor’s degree or equivalent work experience required
Technical Support Manager Jobs
By EcoEngineers At Des Moines Metropolitan Area, United States
Assumes additional responsibilities and leads special projects as assigned.
5+ years of related experience, with at least one year in a supervisory role preferred.
IT certifications such as CompTIA A+, Microsoft 365 Fundamentals, MTA, and/or MCSE preferred.
Proficient with Microsoft 365, including SharePoint, Exchange Online, Azure AD, and Microsoft Endpoint Manager.
Natural collaborator with exceptional customer service and problem-solving skills.
Demonstrated leadership and decision-making skills.
Technical Trainer, Global Technical Support
By ZEISS Group At Dublin, CA, United States
Work with Application Specialists to ensure continuous updating of basic product application skills.
BS in technical/scientific discipline or an equivalent combination of training and experience.
5+ years direct experience training complex technical concepts to service engineers
Experience training trainees from many different countries and languages
Knowledge of data collection and analysis techniques.
Superior communications skills. Able to converse readily in English, both verbally and in writing. Able to communicate to diverse global workforce
Technical Support Manager Jobs
By Tracker Corp At , Remote
Strong work ethic and prior experience leading teams, either in Support, Account Management, or any Technical capacity
Motivate staff through coaching sessions, mentoring and career development through a defined performance management process.
Creates a sense of ownership among the team members through appropriate skills mix, coaching, delegation and collaboration
Manage customer feedback and support requests through multiple vectors including email, user forums, ticketing system and conference calls
Good mediation skills are critical and fantastic interpersonal skills vital
Innovative experience in delivering Customer Delight moments: Chat, Self-Service/Help, proactive communications techniques that deliver value
Technical Trainer, Global Technical Support
By ZEISS Group At , Dublin, Ca $93,976 - $117,470 a year
Work with Application Specialists to ensure continuous updating of basic product application skills.
BS in technical/scientific discipline or an equivalent combination of training and experience.
5+ years direct experience training complex technical concepts to service engineers
Experience training trainees from many different countries and languages
Knowledge of data collection and analysis techniques.
Superior communications skills. Able to converse readily in English, both verbally and in writing. Able to communicate to diverse global workforce
Technical Support Employee Jobs
By Golden Entertainment, Inc. At Las Vegas, NV, United States
Informs department management if work orders are not completed in a timely manner or to the satisfaction of the requestor
Previous experience providing outstanding guest service skills over the telephone
Provides great guest service skills to guests and fellow associates in a professional manner at all times
Previous dispatch experience using a work order system preferred
Previous experience working in an Engineering/Facilities environment preferred
Receive phone requests for service and/or repairs from guests and internal departments
Technical Support 1 Jobs
By Eyefinity At United States

Typically Has The Following Skills Or Abilities

X-Ray Technical Support Jobs
By Sherman College of Chiropractic At , Boiling Springs, 29316, Sc
At least two years of management, supervisory or teaching experience is preferred
Required Knowledge, Skills, and Experience:
To maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; or participating in professional societies
Knowledge of radiological standards, requirements and regulations (i.e., equipment uses and maintenance, safety, cleanliness and infection control policies)
Experience, knowledge or credentials in the area of chiropractic radiography is preferred
Computer skills: Experience in Digital Radiography, Electronic Health Record (EHR) systems as they pertain to radiological procedures and MS Office

Are you looking for a job that will challenge your technical skills and help you make a difference? Join our team as a Technical Support Specialist and help our customers get the most out of our products!

Technical Support job is a role that involves providing assistance to customers who are having technical issues with a product or service. The job requires a combination of technical and customer service skills.

What is Technical Support job Skills Required?

• Knowledge of computer hardware and software
• Ability to troubleshoot and diagnose technical issues
• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment

What is Technical Support job Qualifications?

• Bachelor’s degree in computer science, information technology, or a related field
• Certification in computer hardware and software
• Experience in customer service or technical support

What is Technical Support job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques

What is Technical Support job Experience?

• Experience in customer service or technical support
• Experience in troubleshooting and diagnosing technical issues
• Experience in providing technical support over the phone or in person

What is Technical Support job Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot and diagnose technical issues
•