It Technical Assistant I

The Job
San Bernardino County is recruiting for IT Technical Assistants I to perform a variety of technical and administrative duties in support of staff and managers engaged in systems analysis, design, support, and implementation. Duties include developing training manuals and user guides; tracking, inventorying and disposing of hardware/software; providing end-user hardware/software support; preparing and reconciling reports; researching and testing hardware/software solutions; and documenting IT procedures.
Multiple vacancies exist. The resulting list may be used to fill vacancies throughout the County as they occur.
For more detailed information, refer to the IT Technical Assistant I job description.
EXCELLENT BENEFITS!
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CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Applicants must pass a background investigation, which includes fingerprinting, work history & education check, as well as a job-related physical exam and drug screening.
Minimum Requirements
REQUIRED EXPERIENCE: Two (2) years of experience using the advanced features of Microsoft Word, Excel, PowerPoint, Outlook, Adobe Acrobat, and/or performing media file management in Windows and editing functions using Audio/Video Editing software in support of professional staff. ( Advanced experience must be clearly indicated in the Work History section of the application.)
Desired Qualifications
Ideal candidates will have the following:

• SharePoint, Visio, Adobe Photoshop/Image Ready and/or Illustrator experience.
• AVS Video Editor/VLC Media experience.
• Customer service environment providing (IT) technical support for computerized systems.
• Experience supporting website development, including content development, support, implementation, and maintenance.

Selection Process
Complete and submit the online employment application and supplemental questionnaire by Friday, May 19, 2023 at 5:00PM.
There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview.
Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements, as it will be used to competitively evaluate your qualifications.
All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.
If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.
EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.
ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.
Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points.
Please click HERE for important Applicant Information and the County Employment Process .
Closing Date/Time: 5/19/2023 5:00 PM Pacific