It Support Engineer Remote ( Wfh)

About Opheliia Limited: Opheliia Limited is a cutting-edge technology company that specializes in providing innovative IT solutions to businesses around the world. With a strong emphasis on remote work and flexible schedules, we are dedicated to creating a dynamic and progressive work environment for our employees. Our team is filled with passionate professionals who are committed to excellence and pushing the boundaries of what is possible in the IT field. IT Support Engineer Remote ( WFH) : Are you a skilled IT Support Engineer looking for an exciting opportunity to work remotely? If so, Opheliia Limited is looking for you! We are currently seeking a talented and motivated individual to join our team as an IT Support Engineer Remote ( WFH). In this role, you will be responsible for providing top-notch technical support to our clients, ensuring that their IT systems are running smoothly and efficiently. Benefits:

• Knowledge of virtualization technologies (e.g., VMware, Hyper-V)
• Excellent problem-solving and communication skills
• Strong knowledge of Windows and Mac operating systems
• Document and track all support requests and resolutions Requirements:
• Familiarity with VoIP systems and telephony technologies Join our team at Opheliia Limited as an IT Support Engineer Remote ( WFH) and take your career to new heights. Apply now and be a part of our dynamic and forward-thinking organization!
• Troubleshoot and resolve technical issues reported by clients
• Proven experience as an IT Support Engineer or similar role
• Experience with cloud-based technologies (e.g., Azure, AWS)
• Collaborative and inclusive work environment
• Experience with remote desktop support tools (e.g., TeamViewer, AnyDesk)
• Perform regular maintenance and updates on IT systems
• Ability to work independently and manage multiple tasks simultaneously
• Continuous learning and professional development opportunities Daily Tasks:
• Familiarity with IT security best practices
• Understanding of mobile device management (MDM) solutions
• Familiarity with networking concepts and protocols
• Install, configure, and maintain hardware and software systems
• Proficiency in Microsoft Office Suite
• Opportunity to work with cutting-edge technology
• Provide remote assistance to clients in a timely and professional manner
• Competitive salary and benefits package
• Remote work from the comfort of your own home
• Knowledge of Active Directory and Group Policy management
• Certifications in relevant IT fields are a plus Additional Skills:
• Flexible work schedule