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Remote It Customer Support Jobs

Customer Service Support(Remote)
By W3Global At United States
Minimum Qualifications*High school diploma, secondary education level or equivalent*Two years of related work experience.
Previous customer service experience required (minimum 3+ years in RELEVANT customer service role)
Previous experience with EDI transactions required - AS400 ERP Experience a plus
Strong multitasking skills a must
Previous call center experience preferred
Self-motivated, ability to work remotely
Customer Support Specialist - Remote
By Booking Bliss Travel At Vandalia, MT, United States
Communicate professionally with clients and colleagues
Engage with clients and ask questions to determine their wants, needs, preferences, and expectations
Research, plan, and organize itineraries based on client needs
Create quotes, itineraries, and invoices
Stay up to date with industry news, changes, restrictions and best practices
Must be 18+ and a resident of the United States
Remote - Job Opportunity - It Support Associate
By Donato Technologies, Inc. At United States
Strong stress and time management skills
Strong computer knowledge including, but not limited to, Windows OS, Outlook and Microsoft Office
Strong oral, written and business communication skills
Analytical, interpretive and decision-making skills
Excellent interpersonal and customer service skills
Excellent negotiation and conflict resolution skills
Remote It Support Specialist
By Jobot At Las Vegas, NV, United States
Life Insurance - 100% paid for by company
Extended holiday periods, including the entire week of Christmas
Internet and Cell Phone reimbursement
Want to learn more about this role and Jobot?
Remote It Support Specialist
By Talentify.io At United States
Accuracy in IT asset security and management tools and inventory.
Compliance with asset management for SOC2.
CompTIA A+, N+, and Security+ certification or equivalent knowledge.
Ability to acquire knowledge and cross-train within the IT team.
Strong problem-solving, analytical, and critical thinking skills.
Excellent organizational, administrative, and interpersonal skills.
Remote It Support Specialist
By Robin Healthcare At San Antonio, TX, United States
Remote Management and Monitoring System Management and Ownership
Managing JumpCloud Identity and Access Management/SSO system
Accuracy in IT Asset Security and Management Tools and Inventory
Maintaining Asset Management Compliance for SOC2
Ability to cross train and acquire knowledge across the IT team's support responsibilities
Coordinate well with team members through chat, project management tooling and in person
It Support Technician - Remote | Wfh
By Get It Recruit - Marketing At Fairfield, NJ, United States

We are a rapidly growing eCommerce company that has pioneered the hospitality retail service. As an industry leader, we offer individuals the opportunity to enjoy their favorite room amenities and ...

Remote Project - It Support Associate
By Donato Technologies, Inc. At United States
Provides status and follow-up information to internal or external customers.
Escalates calls to the appropriate departments.
Documents customer issues in call tracking system timely and accurately.
Assists real-time in the resolution of support issues to decrease downtime and to bring about high levels of satisfaction.
Keeps current on policies and relevant product and industry trends in order to provide technically accurate solutions to customers.
Provides support after hours via on-call cell phone.
Customer Support Engineer (Remote)
By Stage 4 Solutions At United States
Proficiency in using support ticketing systems and customer relationship management (CRM) tools.
Execute established call handling procedures to ensure consistent and exceptional customer service experiences.
2+ Years experience in customer service, preferably in a technical support or customer support role.
Strong problem-solving abilities and a passion for assisting customers.
Create, research, and update service requests, effectively documenting customer interactions and resolutions.
Implement escalation procedures as dictated by the nature and severity of customer issues, ensuring timely and effective resolution.
Remote/Onsite It Support Specialist
By Miles IT At , Austin $35,000 - $75,000 a year
At least 1 year of experience working in an IT role
Excellent communication skills and professionalism
Certifications such as A+, CCNA, etc.
Experience providing IT Support for businessesBOUT THE IT SUPPORT TEAM
You want to work somewhere fun with helpful co-workers and accessible leaders and managers.
Experience providing IT Support for businesses
Sr. Manager, Healthcare It (Connectivity Support) - Remote
By IQVIA At , Phoenix
Prioritize the time management of the Connectivity Support team within the region and assist with logistics
Create and pull reports for customer interactions, performed tasks, and installation tracking in customer relationship management (CRM) system
Bachelor’s degree in IT-related fields or equivalent experience
Minimum of 5 years of relevant experience in IT
Minimum of 3 years of supervisory experience of a team
Strong organizational and follow up skills
It Analyst - Remote
By CSAA Insurance Group At ,
Experience using Atlassian JIRA or equivalent to document requirements and manage backlogs.
Required Experience, Education and Skills
Bachelor's degree in related area (Computer Science, Information Systems or other related field) or an equivalent combination of education and experience.
Documents functional and non-functional requirements.
Works closely with stakeholders to understand business requirements that drive the analysis and design of quality technical solutions.
Facilitates requirements sessions and walk-throughs.
Specialist - Customer Systems Support (Remote)
By AmerisourceBergen At , $47,800 - $68,420 a year
Ability to prioritize work load and consistently meet deadlines; good time management skills
Manages and resolves customer complaints; escalating to Manager and/or Sales Business Owner as necessary.
Documents customer interactions according to standard operating procedures in support of efforts to providing a consistent, high-quality customer experience.
Manages and completes project ticket assignments to achieve desired results within the defined timeline.
Strong computer skills in order to effectively diagnose mixed environment systems conflicts
Strong customer focus and ability to manage customer expectations
Customer Support Coordinator (Remote)
By Worthy.com At United States
Work cross functionally between our Account Executive and Auction Manager teams to support a seamless seller experience from start to finish
Identify new and better ways of solving problems that improve our product, our processes, and our Seller experience
A strong, and kind communicator with professional direct verbal & written skills
Highly organized with the ability adapt to changing business needs and ability to manage multiple moving parts
1-2 years of professional experience in a customer service or customer experience role
Proven front-office experience handling high incoming call and email volume
It Support Technician (Support For Remote Customers)
By CACI At , Oklahoma City, 73169
Offering desktop computer support to our remote employees including OCONUS.
Document support notes and progress in incident management system.
Ability to establish and maintain effective working relationships with other others, work independently, and experience knowledge base articles.
We offer competitive benefits and learning and development opportunities.
Re-image, configures, installs, and supports desktop computers, laptop computers, printers, monitors, and other general peripherals to remote employees.
Troubleshoot hardware and software issues with the use of remote-control tools.
It Customer Support Jobs
By Seattle Colleges At , Seattle, 98122 $57,096 - $76,800 a year
Tuition Waiver for additional education
Orca Card / transportation benefits
Independently provide technical and user support for instructional use of digital A/V technologies (projectors, switches, peripheral educational equipment).
Hands-On experience with Windows OS and 0365 (Mac OS a plus)
Strong verbal and written communication skills
Excellent interpersonal skills and ability to work effectively as part of a team.
Sr Customer It Support Specialist
By Honeywell At , Kansas City, 64147
Excellent interpersonal communication skills (written, verbal/presentation).
Reliable and internally driven team-player. Effective at driving short-term actions that are consistent with long-term goals. Strong troubleshooting skills.
Willingness to learn new skills and technologies.
Must be a US Citizen due to contractual requirements.
US Citizenship needed to obtain and maintain US Department of Energy "Q" level of security clearance. WE VALUE:
Location: 14520 Botts Road,Kansas City,Missouri,64147,United States
Customer Support Ii, Quality Lead (Remote Possible)
By Equitable At , Syracuse, 13202 $45,000 - $66,000 a year
3+ years of experience specifically in 401k/Group Retirement Customer Service
ASSPA Retirement Plan Fundamentals certification or ability to obtain within 6 months
Logical reasoning and analytical skills
Customer Support II, Quality Lead (Remote Possible)
Equitable Pay and Benefits: Equitable Total Rewards Program
This position is vital to protecting our client’s assets through fraud detection, prevention and escalation.
It Analyst (Remote) Jobs
By Workforce Opportunity Services At , $19 an hour
Account Management / Password reset
5-10 years of relevant IT experience
Active listening and probing skills
Performs other responsibilities associated with this position as may be appropriate.
6 months experience customer service
Ability to manage and prioritize incidents, requests, and tasks
Associate Director, Customer Support And Maintenance (Remote)
By BD At , San Diego
Support Infusion International Order Management and Dispensing International Order Management
Support and develop the processes for trade in management and the need grows
Experience working with remote teams strongly preferred
Provide consultant guidance and service offering strategies in support of pre-sale, and transition to support to the sales team
Demonstrate high functional knowledge of Infusion Systems products
Maintain strong industry and product knowledge

Are you looking for a challenging and rewarding opportunity to use your IT customer support skills? We are looking for a motivated and experienced IT professional to join our team as a Remote IT Customer Support Specialist. You will be responsible for providing technical assistance and troubleshooting to our customers, as well as helping them to resolve their IT-related issues. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

Overview of Remote IT Customer Support:

Remote IT Customer Support is a job that involves providing technical assistance to customers over the phone, via email, or through online chat. This job requires excellent customer service skills, as well as a strong understanding of IT systems and software. The customer support specialist is responsible for troubleshooting customer issues, providing technical advice, and helping customers find solutions to their problems.

Detailed Job Description of Remote IT Customer Support:

The Remote IT Customer Support job involves providing technical assistance to customers over the phone, via email, or through online chat. The customer support specialist is responsible for troubleshooting customer issues, providing technical advice, and helping customers find solutions to their problems. The customer support specialist must have excellent customer service skills and be able to communicate effectively with customers. The customer support specialist must also have a strong understanding of IT systems and software, and be able to troubleshoot customer issues quickly and efficiently.

Skill Requirements for Remote IT Customer Support:

• Excellent customer service skills
• Strong understanding of IT systems and software
• Ability to troubleshoot customer issues quickly and efficiently
• Ability to communicate effectively with customers
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage time effectively

Qualifications for Remote IT Customer Support:

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Previous experience in customer service or technical support
• Knowledge of customer service principles and practices
• Knowledge of IT systems and software

Knowledge for Remote IT Customer Support:

• Knowledge of customer service principles and practices
• Knowledge of IT systems and software
• Knowledge of troubleshooting techniques
• Knowledge of customer service software

Experience for Remote IT Customer Support:

• Previous experience in customer service or technical support
• Experience in troubleshooting customer issues
• Experience in providing technical advice
• Experience in using customer service software

Responsibilities for Remote IT Customer Support:

• Respond to customer inquiries via phone, email, or online chat
• Troubleshoot customer issues and provide technical advice
• Assist customers in finding solutions to their problems
• Provide customer service support to ensure customer satisfaction
• Update customer records in customer service software
• Follow up with customers to ensure their issues are resolved