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Help Desk Receptionist Jobs

Help Desk Manager Jobs
By Ascendo Resources At Metro Jacksonville, United States
Knowledge, Education and Skills Required:
Expected to be a team player with solid project management skills
Manages the Help Desk staff including consultation on performance evaluations, promotions, hiring and disciplinary responsibilities
Responsible for improving team efficiency for incident resolution and cost management initiatives
Manages, develops, and improves on-boarding and off-boarding tasks and processes to ensure positive experiences for employees
Performs other duties and responsibilities as assigned by the Director of Information Technology
Desk Receptionist(Remote) Jobs
By MatrixReal Estate At United States
Knowledge, skills and abilities typically acquired through a high school education
Knowledge using a PC with experience using Microsoft Office
Knowledge on the cash drawer system Unify Three
At least 1 years experience of time keeping experience
Switchboard: Answer in-coming calls and forward them to correct department or person
Mail: open and sort all mail; sending it to correct mail folders for delivery
Self Help - Pirate Techs - Service Desk
By East Carolina University At ,
Preferred (Majors, Experience, GPA, etc.)
ITCS CLIENT ENGAGEMENT AND SUPPORT
Self Help - Pirate Techs - Service Desk
Student - Self-Help Campus Job
Quick Link for Direct Access
Help Desk Engineer Jobs
By City of Newport News At , Newport News, 23606 $56,612 - $66,457 a year

JOB DESCRIPTION HELP DESK ENGINEER INFORMATION TECHNOLOGY Human Resources Department 700 Town Center Drive, Suite 200 Newport News, VA 23606 NEWPORT NEWS, VA Phone: ...

Itt Help Desk Coordinator
By NYC Careers At , Manhattan, 10023 $59,116 - $91,768 a year
Troubleshoot and manage simple hardware, software, or network problems via phone, email or remote access.
Follow standard operating procedures and policies as directed by management.
Annotate and monitor inquiries and service requests.
Follow call and email “scripts” when handling different topics and respond with updates in a timely manner.
Generate service requests and work orders to resolve computer, software and network issues and track time spent on completion.
Maintain accurate documentation of communication on service requests and work orders performed.
Help Desk Manager | Brooklyn, Ny
By Motion Recruitment At Brooklyn, NY, United States
3+ years of hands-off management experience
Experience conducting performance reviews and handling hiring/disciplinary responsibilities
5+ years of experience in IT
HIPAA training is a bonus!
Help Desk Engineer, Mid
By Booz Allen Hamilton At , Arlington, 22202 $49,800 - $102,000 a year
Experience with providing IT customer support, including software installation, hardware troubleshooting, and ticket management
4+ years of experience with working in a professional environment
If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
Ability to provide excellent interpersonal interactions with executive clients
If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.
Help Desk Coordinator Jobs
By City of Fort Myers, FL At , Fort Myers, 33901 $50,482 - $76,378 a year
Skill in time management and organization and prioritization.
NEW EMPLOYEES ARE HIRED AT, OR NEAR THE ENTRY POINT SHOWN, DEPENDING ON QUALIFICATIONS AND RELEVANT EXPERIENCE.
Manage prioritization of service requests
Assign service requests to IT team based on area of responsibility, skill, and availability
Maintain knowledge base of problems and resolutions
Key resource to implementation IT service catalog offerings and defining associated workflows
Help Desk Manager Jobs
By Memphis Grizzlies At , Memphis, 38103
Knowledge of hospitality, venue management, sports and entertainment, specifically NBA basketball.
Provide accurate reports and metrics to company management.
Active role in the daily management of all service requests.
Familiarity with ITIL and other IT service management frameworks is a plus.
Lead, manage, and hold the service desk team accountable for all daily activities.
Improve the effectiveness of the team members by promoting an environment of knowledge sharing.
Help Desk Engineer Jobs
By Kinect At , Philadelphia, 19142
Stay up to date with current technology trends, teaching strategies, and educational best practices.
Manage schoolwide applications used for student learning: Hapara, Clever, Branching Minds, Kickboard, Stemscopes, Zearn, Accessit.
Communicates with the Director, other department and division managers, and appropriate staff personnel in order to integrate goals and activities.
Provide classroom instructional support for teachers through co-teaching, modeling, providing feedback, co-planning, and developing resources.
Build awareness and generate enthusiasm for technology resources.
Assess and provide input for technology resource purchases based on teacher input.
I.t. Help Desk
By Island View Casino Resort At , Gulfport, 39501

The Help Desk's role is to provide first level I.T. help desk support to the organization's users, assisting them with hardware and software issues via phone, e-mail or in person. Identifies, ...

Help Desk Lead Jobs
By State of Arizona At , Phoenix, 85021, Az $43,981 - $79,200 a year
Effective time management, prioritization, and organizational skills
Knowledge, Skills & Abilities (KSAs):
Identify required resources and opportunities to improve efficiency, training need, scheduling and monitoring issues or resources reporting to management as appropriate
The principles and practices of the Administration and Management
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
Program systems, operating procedures and service offerings
Help Desk Manager Jobs
By PRI Technology At Manhattan, NY, United States
5-7+ years’ experience leading L2/L3 support team – including hiring, performance management, and day-to-day operations.
Able to work effectively with internal resources, partners, administrators, clients -- and other management personnel.
In coordination with the Executive Director, manage team resources – with an emphasis on talent development, coaching, training, and team morale.
Oversee, manage collaboration efforts on firm-wide projects and rollouts with other teams in the department.
Automation is key, having experience working with automation tools and automaton projects is ideal.
Experience working in a white-glove professional services environment - financial services, investment banking, legal, or similar organizations.
Nyeis Help Desk Consultant
By NYC DEPARTMENT OF CORRECTION At , New York, 11101, Ny $47,418 - $69,462 a year
Proof of Education according to the education requirements of the civil service title.
A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver’s license.
Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e., telephone, Cable, Mobile Phone)
Foia Disclosure Help Desk
By CGS Federal (Contact Government Services) At Washington, DC, United States
Monitor and administrate FOIA requests from receipt to production in an electronic case management system.
Support Implementation and Operations Management best practices.
Aid the FOIA development team in conceptualizing updates and upgrades that will enhance users' experience.
Identify and solve problems using analysis, experience, and judgment.
Use professional oral and written communication skills.
Manage day-to-day interactions with clients and internal CGS team.
Coordinator, Help Desk Jobs
By Atlanta Hawks At Atlanta, GA, United States
What we need from you: (Required Skills/Abilities)
Maintain hardware and software inventories. Audit existing equipment and make recommendations to constantly improve end user experience.
Assist Technical Help Desk Manager with special projects.
CompTIA A+, Microsoft MTA, or other industry certifications, preferred.
Strong written and verbal communication skills as well as the ability to work without close supervision are critical success factors.
Strong knowledge of and ability to support a Microsoft enterprise environment including Windows and Office applications.
Help Desk Supervisor Jobs
By Sentrillion At Sierra Vista, AZ, United States
Responsible for the day-to-day management of the help desk; reports directly to the Maintenance Operations Manager.
Provides subordinate technical training requirements to the Maintenance Operations Manager; uses the company training portal to track mandatory subordinate training requirements.
Monitor and report status of open Nationwide Operations Resource Management system (NORMS) tickets.
Manages equipment assigned to the help desk.
Schedules and coordinates help desk operations; creates, publishes and manages help desk schedules.
Manages resources supporting a 24/7/365 help desk support center.
Help Desk Manager Jobs
By Virtual Technologies Group At Columbus, OH, United States
2+ year experience in a Customer Service Management role
Excellent leadership and people management skills
Manage and support a team of help desk technicians
Tier 2 – Generalist in technical ability but deeper knowledge to troubleshoot
Monitor and manage the escalation of service tickets as needed to escalation teams
Use reporting/dashboards to monitor, manage, and report on SLA’s in order to understand team performance and workload
Help Desk Representative Jobs
By Intelliswift Software At Plano, TX, United States
Provide input and update to the technical knowledgebase as necessary
Strong written and verbal communication skills
Good problem-solving skills and decision-making ability
Basic knowledge of Windows Operating Systems
Act as a single point of contact via the telephone, email or web for resolution of technology-related issues
Document customer requests in call tracking system
Receptionist Fron Desk Jobs
By Emerald Care Center Claremore At Claremore, OK, United States

Emerald Care Center Claremore is seeking temporary front door receptionists to screen employees and take temperatures. No previous experience needed! Immediate openings for the following shift ...

Are you looking for a job that combines customer service and technical support? We are looking for a Help Desk Receptionist to join our team! As a Help Desk Receptionist, you will be the first point of contact for our customers, providing technical assistance and customer service. You will be responsible for troubleshooting and resolving customer issues, as well as providing helpful advice and guidance. If you have excellent communication and problem-solving skills, we want to hear from you!

Overview:

A Help Desk Receptionist is responsible for providing customer service and technical support to customers over the phone, via email, or in person. They are the first point of contact for customers and are expected to provide a high level of customer service.

Detailed Job Description:

The Help Desk Receptionist is responsible for providing customer service and technical support to customers over the phone, via email, or in person. They are the first point of contact for customers and are expected to provide a high level of customer service. The Help Desk Receptionist is responsible for answering customer inquiries, troubleshooting customer issues, and providing technical support. They must be able to effectively communicate with customers, understand customer needs, and provide solutions. The Help Desk Receptionist must also be able to work independently and as part of a team.

What is Help Desk Receptionist Job Skills Required?

• Excellent customer service skills
• Strong communication skills
• Ability to troubleshoot customer issues
• Knowledge of computer hardware and software
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Ability to multitask

What is Help Desk Receptionist Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or technical support
• Knowledge of computer hardware and software
• Ability to work independently and as part of a team

What is Help Desk Receptionist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer hardware and software
• Knowledge of troubleshooting techniques

What is Help Desk Receptionist Job Experience?

• Previous experience in customer service or technical support

What is Help Desk Receptionist Job Responsibilities?

• Answer customer inquiries over the phone, via email, or in person
• Troubleshoot customer issues
• Provide technical support
• Follow up with customers to ensure their satisfaction
• Maintain customer records
• Document customer interactions
• Assist with other customer service tasks as needed