Installation Coordinator Manager Jobs

Job Posting:

Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.

Ferguson is seeking an Installation Coordinator Manager to join our operations team!

General areas of responsibility include providing leadership for the organization's customer-facing associates and branch functions. This includes providing competent installation capacity to support the sales of finished goods and ensuring that existing program tools and processes are consistently implemented to maintain program integrity.

Responsibilities

Leads the coordination team of 5 associates

• Manages coordination only
• Manage installation related issues and provide solutions
• Direct or coordinate activities of project personnel
• Plan, schedule, or coordinate project activities to meet deadlines
• Manages vendor relations regarding pricing and products
• Work across multiple KOB’s – appliances
• Verify that all necessary paperwork and documentation related to the installation is completed and accurate
• Participate in leadership meetings and represent associate concerns, policies and guidelines to the management team
• Work with branch trainer and manager(s) to ensure delivery and install processes are maintained
• Collaborate sales calls and showroom consultations with outside sales to secure new business
• Consult with associates and customers at job sites
• Conduct regular associate meetings
• Represent the organization to customers, associates and leadership as needed
• Manages the coordination team to confirm orders, schedule orders, route orders, route monitor and do settlements for third party sup[pliers.

Qualifications

• Trilogy and dispatch Track experience is a plus
• Proficiency in Microsoft Office: Excel, Word, PowerPoint and Outlook
• 2+ years experience leading a team of schedulers to include interacting with installers and customers is required
• Strong communication skills, able to work in a team environment.
• Continued focus on improving system efficiencies and business practices
• Attention to detail, demonstrated integrity and professionalism
• Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required
• Strong customer skills and problem solving.

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

Pay Range:

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information