Airport Scheduling & Billing Coordinator

POSITION SUMMARY:

Receive and prepare the monthly usage reports for all common-use facilities managed by the Authority. Research, analyze, and reconcile usage discrepancies. Assist with scheduling of facilities and confirm anticipated flight activity can be accommodated.

MINIMUM REQUIREMENTS:

• Substantial knowledge of aircraft and airline ground/flight operations (IATA/ICAO codes).
• Analytical skills to understand and apply billing rules, evaluate information, and implement an appropriate action plan within established guidelines.
• Must be willing and able to work rotating shifts, early mornings, late evenings, weekends and holidays based on operational needs.
• Effective oral and written communication skills and strong customer service skills required, multi-lingual skills desired.
• Intermediate computer and Microsoft Office skills (Word, Excel, etc.) to effectively use a variety of different programs required; advanced skills desired.
• Knowledge of Resource Management System preferred.
• Able to work without direct supervision and solve problems independently.
• Associate degree in related field and four (4) years experience in airline/airport operations scheduling, monitoring and coordinating flight and/or ground activity, or an equivalent combination of education, training, and experience. One (1) year of experience as an AOC Coordinator highly desired. Experience performing research/analysis of usage/billing functions preferred.
• Ability to make timely and critical decisions with limited information, and resolve operational conflicts. High degree of proactive/reactive ability .Must be able to remain calm during emergencies/stressful situations and be able to make split-second decisions under pressure.
• Able to establish and maintain effective working relationships with the general public, fellow employees and members of diverse cultural and linguistic backgrounds.
• Strong attention to detail skills.

• Valid Florida driver’s license or government issued picture ID

Job Type: Full-time

Pay: $22.55 per hour

Benefits:

• Paid time off
• Flexible spending account
• Life insurance
• Employee assistance program
• Employee discount
• 401(k) matching
• Tuition reimbursement
• Dental insurance
• 401(k)
• Flexible schedule
• Vision insurance
• Professional development assistance
• Health savings account
• Health insurance
• Retirement plan

Schedule:

• 8 hour shift
• Weekend availability
• Holidays
• Night shift

Education:

• Associate (Preferred)

Experience:

• Airline/airport operations: 6 years (Preferred)

Work Location: In person