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Company | MCR Health, Inc |
Address | Bradenton, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-07-17 |
Posted at | 11 months ago |
Why MCR Health?
- Assists with contacting vendor representatives for surgical tools required for surgery
- Creates surgery packets for providers and mail confirmation letters for patient
- Schedules medical/cardiac clearance appointments as needed
- Schedules patient surgical and clearance appointments for the referred service with the indicated surgery center or hospital, providing them with authorization information, including an authorization number
- Calls patients to schedule surgery appointments and accurately enters new or follow-up information into the electronic medical patient information system
- Ability to maintain confidentiality and act with discretion
- Must be flexible, resourceful and able to troubleshoot
- Minimum of six months of customer service experience in a high-volume impact environment, preferably in a healthcare field
- MCR Health is a drug-free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.
- Excellent listening and interpersonal skills
- Excellent customer service expertise
- Must maintain a professional demeanor and appearance at all times
- Ability to effectively interact with patients/customers in stressful situations
- Must be able to handle multiple projects simultaneously and set priorities
- Bilingual (Spanish / English) a plus
- Ability to perform well in a high-volume environment
- High School Diploma or GED required
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