Inside Sales Representative Jobs

Ready to help businesses succeed, collaborate with co-workers and be a part of a positive environment in a stable and growing company? The Cary Company, a premier provider of packaging and industrial supplies, is seeking an ambitious, energetic individual to support our dynamic Inside Sales Team. We are looking to fill multiple positions both full and part-time. This position is perfect for those who enjoy working with customers and growing a book of business, as well as those who thrive on managing multiple tasks, while maintaining a curious mindset. No Cold Calling needed (Warm Leads are provided).

In addition to a base compensation, Inside Sales Reps are also eligible after 90 days to participate in our commission program which is paid out once a year. We also have a monthly incentive for high performers in the department each month.

This is an on-site role reporting to our Addison, IL facility.

Duties

• Respond to customer inquiries, providing product information and quotes, and resolving issues promptly and professionally.
• Meet and exceed individual and team sales targets and KPIs.
• Work closely with other departments, including operations, marketing, and customer service, to ensure a seamless customer experience.
• Maintain and update customer records in our CRM system, ensuring information is accurate and up-to-date.
• Provide exceptional customer experience and professionalism.
• Keep abreast of product offerings, industry trends, and market competition to effectively position our products.
• Engage with potential customers to understand their needs, recommend suitable products or solutions, and drive new sales.

Requirements:

• Professional customer service skills
• Strong follow-up skills, attention to detail and time management
• Computer aptitude to navigate through our systems
• Inquisitiveness
• Good memory for the products
• Positivity & Optimism

Perks:

• 401K Provision
• Seasonal company sponsored events
• HRA
• Work/Life Balance
• Life and Supplemental Insurance
• Medical, Dental, Vision Insurance
• Cafeteria Plan
• Profit Sharing
• Childcare Reimbursement Program
• 9/80 Scheduling Option (following 1 year of employment)

A little about the company:

• Grown from 30 employees in 2005 to 60 in 2010 and now over 240.
• We have a beautiful newly renovated corporate office/warehouse in Addison.
• We have a strengths-based approach working to leverage what the employee likes to do and is good at doing.
• Locations in Addison, IL (Headquarters), Indianapolis, IN (2018), Pittsburgh, PA (2019), Salt Lake City, UT (2021), Hayward, CA (2021), Charlotte, NC (2023).
• Been around since 1895.
• Privately owned
• We distribute rigid packaging products and industrial filtration.

We work to build autonomy, connectedness and confidence in your role

• Employees get 2-4 structured one-to-one meetings with their supervisor per year (replaces traditional performance review with a 2-way discussion)
• Core Values: Growth, Positivity, Customer Driven, Spirited Work Ethic, In This Together
• We have various committees employees can join (Culture Committee and Cary Cares)
• Fun Friday’s, Weekly Yoga, and other company events are some highlights (check out our Facebook page)

People that are successful in our culture/company have the following characteristics:

• Positive/optimistic
• Supportive of Co-workers
• Curious/Inquisitive
• Open Minded, but still look for ways to make our systems better
• Customer-Focused (ease of doing business for our customers)

The Cary Company prides itself on its fun, upbeat culture, providing a comfortable work/life balance and a supportive team environment. Enjoy working at an steady pace, and with knowledgeable co-workers who together create a customer-centric and professional team.

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