Human Resources Operations Representative

The Global People Services team is hiring! We are looking for a HR Operations Representative. In this role, the HR Operations Representative is responsible for supporting the employee lifecycle from onboarding through off-boarding in addition to being an active contributor in delivering/supporting the HR service delivery model for our employees and stakeholders in a fast-paced, global environment. The HR Operations Representative will also have opportunities to help design and improve our existing processes as we align and scale across multiple regions.

Responsibilities

• Other HR projects, as assigned
• Partner cross-functionally with HR, IT, Facilities, Payroll, etc.
• Communications New Hire & Stakeholders
• Onboarding / New Hire Orientation
• Offboarding
• Identify opportunities to improve HR processes
• Maintain Employee Records
• Escalate, as appropriate
• Day-to-day inquiries, including policies and procedures
• Compliance
• HR Systems Support
• Data Integrity / Audits
• Provide training and consultation regarding system issues & transactions
• Collecting and verifying I-9's
• Answer general HR questions from employees and managers

Requirements

• Comfortable and discrete dealing with confidential matters
• Familiar with working on different time zones
• Highly accurate and attention to detail
• Ability to deal effectively with multiple tasks
• Adherence to deadlines & time management skills
• Able to work under stress and handle workload with flexibility
• Hands on involvement & proactive attitude
• Problem solver
• Feeling comfortable working with minimum supervision
• Structured approach, ability to prioritize

Qualifications and Experience

• HR experience in high tech, finance/banking, or medical industries strongly preferred
• Knowledge of human resources policies and procedures
• Minimum 2 years of progressive HR experience required
• Excellent computer skills and proficiency in MS Office Suite
• Excellent written and verbal communication
• Compliance experience a plus
• Strong project and process management skills
• Workday HCM experience required
• Experience on a globally distributed, matrixed team
• Strong customer service, critical thinking skills, and ability to see the "big picture
• Bachelor's degree in business, HR or related field or equivalent