Human Resources Generalist ($70,000+ Salary)

Salary: $70,000+

Benefits: Health & Vision Insurance, Paid Vacation, Autonomy, Free Meals

Job Summary:

As an HR Generalist for our fast food franchise, you will be responsible for managing

various human resources functions to ensure the smooth and efficient operation of our

franchise locations.

Your role will involve recruiting, hiring, and retaining new/current

employees (measured by turnover %), managing employee relations, facilitating training

and development programs, implementing HR policies and procedures, and ensuring

compliance with labor laws and regulations. You will play a critical role in supporting our

franchises' workforce and fostering a positive work environment.

Responsibilities:

Recruitment, Selection, and Retention:

• Collaborate with restaurant managers to identify staffing needs and develop effective recruitment plans and strategies
• Develop a retention strategy
• Oversee the onboarding process, including new hire paperwork and orientation.
• Recruit and hire hourly and salaried employees for all levels
• Source candidates through various channels, including job postings, career fairs, and social media platforms
• Screen resumes, conduct interviews, and select qualified candidates.

Employee Relations:

• Promote positive employee relations by addressing employee issues promptly and effectively
• Conduct investigations and take appropriate actions in response to complaints or policy violations
• Mediate conflicts and promote a respectful and inclusive work environment
• Act as a point of contact for employee questions, concerns, and conflicts

Training and Development:

• Monitor training effectiveness and provide ongoing coaching and support to employees and managers
• Coordinate with restaurant managers for a new hire’s training schedule
• Coordinate and deliver training sessions on topics such as customer service, food safety, and compliance
• Assess training needs and develop training programs to enhance employee skills and performance.

HR Policy and Procedure Implementation:

• Develop, implement, and communicate HR policies and procedures in compliance with local labor laws and regulations
• Ensure consistent application of policies across franchise locations
• Stay updated on labor law changes and recommend necessary adjustments to HR practices

Performance Management:

• Provide guidance and coaching to managers on handling performance-related issues.
• Assist in identifying high-potential employees and developing career development plans.
• Support restaurant managers with performance management processes, including goal setting, performance evaluations every 6 months, and wage increases once a year, and performance improvement plans.

Benefits and Compensation Administration:

• Stay informed about industry trends and benchmark compensation to remain competitive
• Maintain updated records of employee compensation
• Support office manager with employee benefits programs, such as health insurance, retirement plans, and employee discounts

Compliance:

• Maintain accurate employee records and files.
• Prepare and submit required reports to regulatory agencies, as necessary.
• Ensure compliance with federal, state, and local employment laws and regulations

Qualifications:

• Ability to handle sensitive and confidential information with integrity
• Bilingual in English and Spanish
• Proficiency in HRIS software and Microsoft Office Suite
• Excellent interpersonal and communication skills
• Strong problem-solving and conflict-resolution abilities
• In-depth knowledge of labor laws, regulations, and HR best practices
• Proven experience as an HR Generalist or similar role, preferably in the fast food or restaurant industry
• Ability to work independently and collaboratively in a fast-paced environment
• SHRM-CP preferred
• High level of organizational and time management skills

This job description is intended to convey essential job functions and requirements. It is

not an exhaustive list of responsibilities, duties, and skills. Management reserves the

right to modify the job description at any time according to business needs.