Hr Operation Analyst (W2)

Position:Sr HR Operations Analyst (13673265)

Location: Remote

Duration: Contract

Client:Yahoo

Description:

The HRA Global Operations team is responsible for delivering reliable, high quality operational support for a wide range of key HR business processes and services across multiple channels and platforms. A lot About You We are seeking an HR Operations Analyst to join our HRA Global Operations Team! This role is not just about providing operational support to HR!

We are looking for an enthusiastic problem solver who can apply their skills to constantly improve our processes and systems. Optimizing the delivery of our services is key to delighting our customer base and partners!

Your Day

• Enter any WD transactions (20+) and determine appropriateness/efficiency of manual entry versus EIB load Create EIB files, load to sandbox, test and audit data with peers, load to production when complete
• Work within ServiceNow queue to assign and close out any Data related tickets in a timely manager
• Any other special projects and operations improvements initiatives
• Support the movement of data between core HR systems and downstream systems including Payroll, Equity, and Benefits, reviewing integration errors as appropriate
• Run reports in Workday to meet the business needs
• Analyze and interpret business process issues and make recommendations to partners in relation to system updates, program / process improvements
• Document and map new and current processes, as well as review them on a regular basis and make improvements.
• Support Contingent Workforce program with any system requirements as needed to ensure accuracy of system data
• Work with HRBPs and other internal partners to execute on any Org changes within the business and ensure all downstream impacts have been considered and catered for
• Conduct regular HR data integrity audits and update HR systems Ensure that all transactions are accurate and compliant with current SOX and internal control guidelines
• Lead and coordinate HR efforts across multiple HR stakeholders for any entity merge / entity name change projects as directed by Finance PMO.
• Support Onboarding and Offboarding teams with any complex system & transactional issues relating to FTEs and Contingent Workers
• Lead various data clean-up and auditing projects, partnering with Program Leads as needed, to meet deadlines where applicable

You Must Have

·HR Domain Knowledge with at least 2-3 years’ experience in an operations role

·Previous Workday experience (at least 2-3 years)

·Previous experience processing EIBs in Workday

·Exceptional customer service skills with a continuous improvement mentality

·Experience handling customer requests via a ticketing system, ServiceNow experience is a plus.

·Ability and experience working towards SLAs and KPIs. Ability to work complex issues, attention to detail, process re-engineering

·Ability to perform detailed analysis and root cause analysis on standard HR process and technology with a view to highlight trends, issues, and designing solutions

·Ability to use data to drive recommendations for business process, self-service and systems enhancements

·Ability to partner with multiple HR colleagues, partners and clients internationally

·Experience working in a global team is a plus.

·Experience working in a remote first environment is a plus.