Help Desk Support Iii–Remote
By DRS IT Solutions Inc At Denver, CO, United States
Ø Preferred: Experience working within the education sector.
Ø Manage multiple tasks/activities simultaneously, switch priorities as needed.
Ø Effective and constructive interpersonal skills.
Ø General knowledge of technical applications and technologies.
The Client is looking for Citizens/GC
Ø Provide email and phone support for data respondents throughout the year.
Help Desk Support Iii
By NextRow Digital At Denver, CO, United States
Experience working within the education data sector.
Effective and constructive interpersonal skills.
General knowledge of technical applications and technologies.
Detail oriented (i.e., proofing work, spelling, grammar, formatting, etc.).
Ability to collaborate and communicate with internal and external customers (i.e., school districts, BOCES, other CDE units, etc.).
Demonstrates initiative and exhibits a proactive approach to work.
Help Desk - Level Iii Support Technician - Madison, Ms
By Vertex Aerospace LLC At , Madison, 39110
Operational knowledge of helpdesk ticket tracking and configuration management systems
Associate's Degree in a related field and +4 years of experience.
Knowledge of desktop and laptop support
Possess excellent general business knowledge to complete assigned tasks
Excellent written and verbal communication skills
Superior analytical, organizational, and troubleshooting/problem-solving skills
Help Desk Support Iii
By Information Resource Group At United States
Preferred: Prior experience working within the education sector.
Exhibit effective and constructive interpersonal skills while interacting with team members and external stakeholders, such as school districts and BOCES.
Possess general knowledge of technical applications and technologies.
Effective interpersonal skills to foster positive working relationships.
Strong collaboration and communication abilities to engage with various stakeholders.
General knowledge of technical applications and technologies.
Help Desk Iii Jobs
By Information Resource Group At United States
Knowledge of data warehousing and reporting
Serve as a customer service contact for schools and districts in Wisconsin.
Create, oversee and monitor requests, incidents, and problem resolution using user support "ticketing" software.
Work with school districts to help them understand how to use WISEdata and WISEdash for data reviews.
Understanding of application programming interface (API) technologies
Assist WISEdata product owner in identifying state reporting process improvements through business process analysis.