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Customer Support Help Desk Jobs

Help Desk Support Jobs
By Biogensys At Hamilton Township, NJ, United States
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Respond to queries either in person or over the phone.
Maintain daily performance of computer systems.
Respond to email messages for customers seeking help.
Ask questions to determine nature of problem.
Walk customer through problem-solving process.
Help Desk Support Jobs
By Hydrogen Group At Denver Metropolitan Area, United States
Experience in the education data sector is a plus.
Offering email and phone support to data respondents year-round.
Strong interpersonal skills with a constructive approach.
General knowledge of technical applications and technologies.
Excellent written and verbal communication skills, especially conveying complex technical information.
Help Desk Support - Remote (MUST be based in Denver area)
Help Desk Support Iii
By NextRow Digital At Denver, CO, United States
Experience working within the education data sector.
Effective and constructive interpersonal skills.
General knowledge of technical applications and technologies.
Detail oriented (i.e., proofing work, spelling, grammar, formatting, etc.).
Ability to collaborate and communicate with internal and external customers (i.e., school districts, BOCES, other CDE units, etc.).
Demonstrates initiative and exhibits a proactive approach to work.
Alumni Help Desk Support Technician
By Yale University At , New Haven, 06511
Preferred Education, Experience and Skills:
Strong oral and written communications skills, ensuring that communications are thorough, helpful, and reinforce YAA’s mission.
Alumni Help Desk Support Technician
Association of Yale Alumni - Administration
L34 - Local 34 (Yale Union Group)
2 years from date of hire
Customer Support Sme/ Help Desk Manager
By Peraton At , $135,000 - $216,000 a year
Experience with Tier 1 or 2 support
3-5+ Years of experience with agile delivery with SaaS/PaaS program applications/platforms
Experience managing a team of 5-15 people
3-5+ Years of experience supporting a federal agency specifically the Veterans Affairs OIT
High School Diploma with 3 Years experience.
CUSTOMER SUPPORT SME / HELP DESK MANAGER
Help Desk Support Technician
By Arthur Grand Technologies At Corpus Christi, TX, United States
incident management tracking tool (Service Now)
Need to have experience in High call Environment
Prior Experience desktop support roles
Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)
Help Desk Support Iii
By Information Resource Group At United States
Preferred: Prior experience working within the education sector.
Exhibit effective and constructive interpersonal skills while interacting with team members and external stakeholders, such as school districts and BOCES.
Possess general knowledge of technical applications and technologies.
Effective interpersonal skills to foster positive working relationships.
Strong collaboration and communication abilities to engage with various stakeholders.
General knowledge of technical applications and technologies.
Help Desk Support Jobs
By PEAK Technical Staffing USA At Wayne, PA, United States
Effectively using Remote Desktop Management (RDM) tools
Excellent customer service skills including telephone etiquette, listening skills, empathy, sense of urgency and enthusiasm.
Demonstrated organization and work prioritization skills
1 to 2 years technical help desk or equivalent experience
Ability to utilize available resources
Must be both team-oriented and self-motivated
Help Desk Support Jobs
By Sligo Software Solutions Inc. At Albany, NY, United States
60 months of experience working with end users to troubleshoot both hardware and software issues.
36 months of experience working in a second tier help desk environment.
36 months of experience in developing test plans and performing system level testing.
36 months of experience in conducting technical and end-user training in a classroom environment.
36 months of experience in developing technical documentation and training materials.
6 Months of experience in ghosting/imaging hardware.
Help Desk Customer Service Agent
By Liona Enterprises At Cincinnati, OH, United States
Application Support: Assist applicants with the application process for HUD programs, guiding them through the necessary steps and documentation requirements.
Previous experience in customer service, public service, or government agency operations is advantageous.
Excellent communication skills, both verbal and written, with the ability to communicate complex information in a user-friendly manner.
Empathy, patience, and a customer-centric approach when dealing with individuals from diverse backgrounds and experiences.
Proficiency in general office practices
U.S. citizenship or legal authorization to work in the United States.
Mobile Device Help Desk Support
By Inceed At Cornelius, NC, United States
Assist in maintaining, creating, delivering IT knowledgebase information and end user documentation
Apply strong complex problem-solving skills and the ability to translate technical issues into non-technical terms
Previous experience in customer support, call center, or other related areas
Experience in business desktop / laptop support / mobile device support
Respond to and resolve user requests for assistance via phone, via email, and via text messaging.
Provide first line analysis and response to incidents and service requests submitted by internal business users.
Help Desk Support Jobs
By Staffing Folks At Madison, WI, United States
Job Knowledge, Skills & Abilities
Previous experience using Incident and Knowledge base systems
Top Skills & Years of Experience:
Ability to manage and work on multiple priorities or projects.
Effective oral and written communication skills.
At least 2 years of support experience with Windows 10, and Microsoft Office 2019
Help Desk Support Representative
By A.C.Coy Company At Monroeville, PA, United States
Remote configuration of software according to customer specifications
Inform Product Managers on customer issues related to software utilization and software design
Must maintain technical expertise with products and their usage as well as general networking and PC skills
Minimum of an Associate degree, Bachelor’s degree preferred. I.T. related degrees preferred, but will accept other majors with relevant I.T. experience
A minimum of 3+ years of appropriate IT related customer service. Experience in the medical device industry highly desired
Professional phone skills and Customer Service Skills highly desired
Healthcare Customer Operations Support (Healthcare Help Desk Support )
By Star Technology Solutions Inc (StarTechs Inc) At Chicago, IL, United States
Looking for candidate who has experience with Software Applications specially into Healthcare domain with Benefits
Job Title: Customer operations support(Healthcare Domain & Benefits)
Analyze and update data/content to be error-free with a focus on accuracy and the end-user experience.
Document bugs (technical problems in software) and other customer-specific issues.
Configure internal tools (Jira, Salesforce, Clockify, etc.) for our customers and projects.
Provide supportive and timely customer service to coworkers.
Help Desk Support Technicians
By E-talentnetwork At Middle River, MD, United States

Experience With Remote Troubleshooting Preferred.

Help Desk Support Jobs
By Seneca Resources At United States
The following skills and experience are preferred:
1. Answer inquiries from customer regarding request, incidents or problems
2. Document all aspect of the interaction in the ticketing system
3. Maintain a pleasant demeanor with all customer
4. Immediately escalate any issue identified as security related
2. Show respect and courtesy to all customer
Customer Support Help Desk
By ecocareers At Calhoun, GA, United States

Are you looking for more? At Mohawk Industries, were committed to more more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. As a ...

Software Help-Desk Support Jobs
By Miles Technologies At , Remote $35,000 - $50,000 a year
Excellent Communication & Time Management skills
Detailed Oriented & Strong Analytical skills
Cooperative Team Player with Excellent Interpersonal skills
Intermediate Use & Knowledge of Microsoft Office and/or G-Suite (Google)
Creating Happy Customers by providing exceptional customer service
Troubleshooting & Recreating Software Issues reported by customers
Help Desk Support Jobs
By Fennemore Craig At , Fresno, 93711, Ca $58,000 - $62,000 a year
Management of help desk ticketing software including escalation and follow-up to completion;
Law firm experience and experience with iManage advantageous;
1-3 years’ of related experience in a related computer support role required;
Working knowledge of computer systems, networking and basic software application support;
Advanced troubleshooting skills and the ability to retain information and solve problems with minimal supervision;
Exceptional customer service skills; and
Help Desk/User Support
By Associated Bag At , Milwaukee, 53207, Wi
Work from Home Options available for certain positions
Educational Assistance up to $5,250.00 per year
Premium Salary with performance based merit awards and bonuses
Medical, Dental, and Vision insurance – Rich, comprehensive plans with broad network choices
- Flexible Spending Accounts - Medical and Dependent Care
- Vacation - Starting at two weeks, pro-rated first year