Help Desk/ Business Systems Analyst Junior

Help Desk/ Business Systems Analyst Junior

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

Duties and Responsibilities:

This is a Help Desk and Business Systems Analyst Junior role responsible for providing customer support, customer training, developing standard operating procedures, and supporting all functional phases of the software development life cycle (requirements, design, testing, training, production support) to support the Operation and Maintenance of a DoD application. This position is responsible for being a liaison between the application technical team, government sponsors, and application end user community.

Required Qualifications:

• Must demonstrate ability to provide professional and timely customer support.
• Experience using Microsoft Word, Excel, PowerPoint, Outlook.
• Ability to become proficient in the use of an enterprise-wide financial database and to train other users in such a system.
• Must be able to interface daily with end user community via phone and email during specified Help Desk hours.
• DoD Secret must be obtainable.

Desired Qualifications:

• Experience with supporting software applications.
• Experience gathering system requirements and testing.

Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: The proposed salary range for this position is $45,300-$90,600. There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, geographic location, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. Employment benefits include health and wellness programs, income protection, paid leave and, life insurance, retirement and savings.

As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.